otrs  

[otrs] Otrs 2.3.1 and ITSM modules

Guyard Marc NIS
Tue, 12 Aug 2008 07:32:55 -0700

Hi,

I've test the new otrs 2.3.1 but i've a problem when i use ticketZoom :

Can't locate object method "AllLinkedObjects" via package 
"Kernel::System::LinkObject" at ../..//Kernel/Modules/AgentTicketZoom.pm line 
477.


I've check the file AgentTicketZoom.pm. This file was modified by ITSMTicket 
and use a function call AllLinkedObjects who don't exist in 2.3.1.
I think ITSM 1.1.2 is not compatible with 2.3.1.

Can someone confirm me that ?


Cordialement,

[cid:image003.jpg@01C8FC96.E065EFD0]

Marc GUYARD
Pôle Services Managés

tel. +33 1 30488296
[EMAIL PROTECTED]<[EMAIL PROTECTED]>
Network Integration Services, 9 parc ariane - bâtiment gaïa - 78284 guyancourt 
cedex
www.orange-business.com<http://www.orange-business.com/>

[cid:image004.jpg@01C8FC96.E065EFD0]


<<inline: image003.jpg>>

<<inline: image004.jpg>>

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/