[otrs] Customer Logins

[Garren McKelvey]

I know I'm going to feel stupid asking this....

 

I'm having an issue with customer user logins.  I have made user
accounts for all of my company's customers so they can view their
tickets.  But when I go to the login page none of the customer user
accounts I created work.  It says I have an invalid username/password.
I've checked to make sure I'm not doing something really dumb like
misspell the name, and I'm not.

 

I also looked through the FAQ and help manuals and can't find anything
that has to be specifically turned on to make it possible for customers
to log in.  Anyone have any ideas?

 

-Garren McKelvey

 


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