Michiel Beijen
Sun, 07 Feb 2010 12:11:05 -0800
Hi Dennis, Actually it's a known bug in OTRS: http://bugs.otrs.org/show_bug.cgi?id=4658 - you can subscribe to the bugzilla to be kept up-to-date with the progress on that one.
You can however set attachments to "Invalid", or re-use them, as a workaround in the mean time. Kindest regards, -- Michiel Beijen R&D Follow me on Twitter: @otrsnl [https://twitter.com/otrsnl] OTRS AG Norsk-Data-Str 1. 61352 Bad Homburg Germany T: +31 (0) 6457 42418 F: +49 (0) 9421 56818-18 I: http://www.otrs.com/ Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751, VAT ID: DE256610065 Chairman: Burchard Steinbild, Managing Board: André Mindermann CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm On Fri, Feb 5, 2010 at 8:49 PM, Dennis Feijen <dennis.fei...@chello.nl> wrote: > Hello all, > > We've installed OTRS 2.4.6 on Fedora and works fine, but after a while I added > some attachement via the admin menu and assigned it to the default empty > answer. > But now if I want to delete this attachement, I got the following error: > > Error: Invalid Challenge Token! > > Comment: > Bug Report: > Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Thu Feb 4 17:13:22 > 2010 > > Message: Invalid Challenge Token! > > Traceback (14212): > Module: Kernel::Output::HTML::Layout::ChallengeTokenCheck (v1.176.2.14) > Line: > 1328 > Module: Kernel::Modules::AdminAttachment::Run (v1.21) Line: 133 > Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 > Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48 > > Any idea, what could be happen, maybe permission problems? > > Any help is welcome! > > -- > Met vriendelijke groet/kind regards, > > Dennis Feijen > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/