Re: [otrs] Tickets FreeText fields

[Leonardo Certuche]

Hello,

With TicketFreeKey you specify a name for the new field. With TicketFreeText
you specify the possible values for the TicketFreeKey (dropdown) but if you
don't check TicketFreeText, then TicketFreeKey will be a textbox, not a
dropdown ;)

Hope it helps

Leonardo Certuche


On Mon, Feb 8, 2010 at 11:29 AM, João Zorro <joao.zo...@novabase.pt> wrote:

>  Hi,
>
>
>
> I need to add some extra fields to tickets. I tried to use “TicketFreeText”
> fields but I need the input control to be a textbox and not a dropdown. It
> is possible to do this?
>
>
>
> Tanks in advance and I appreciate any help.
>
>
>
> *João Zorro*
>
> *Managed Services*
>
>
> .............................................................................................................
>
> *Novabase
> *Av. D. João II, Lote 1.03.2.3 . Parque das Nações
> 1998-031 Lisboa* -* Portugal
> Tel. (+351) 213 836 300 . Fax (+351) 213 836 301
> www.novabase.pt
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>
>
>
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