João Zorro
Mon, 08 Feb 2010 08:48:25 -0800
It works :) Thanks a lot,
João Zorro Managed Services ............................................................................................................. Novabase Av. D. João II, Lote 1.03.2.3 . Parque das Nações 1998-031 Lisboa - Portugal Tel. (+351) 213 836 300 . Fax (+351) 213 836 301 www.novabase.pt<http://www.novabase.pt> [cid:image001.gif@01CAA8DE.7BCB5650] From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Leonardo Certuche Sent: Monday, February 08, 2010 4:43 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Tickets FreeText fields Hello, With TicketFreeKey you specify a name for the new field. With TicketFreeText you specify the possible values for the TicketFreeKey (dropdown) but if you don't check TicketFreeText, then TicketFreeKey will be a textbox, not a dropdown ;) Hope it helps Leonardo Certuche On Mon, Feb 8, 2010 at 11:29 AM, João Zorro <joao.zo...@novabase.pt<mailto:joao.zo...@novabase.pt>> wrote: Hi, I need to add some extra fields to tickets. I tried to use "TicketFreeText" fields but I need the input control to be a textbox and not a dropdown. It is possible to do this? Tanks in advance and I appreciate any help. João Zorro Managed Services ............................................................................................................. Novabase Av. D. João II, Lote 1.03.2.3 . Parque das Nações 1998-031 Lisboa - Portugal Tel. (+351) 213 836 300 . Fax (+351) 213 836 301 www.novabase.pt<http://www.novabase.pt> [cid:image001.gif@01CAA8DE.7BCB5650] --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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