otrs  

[otrs] Customer Signup Spam

Nick Bright
Mon, 08 Feb 2010 10:56:51 -0800

Greetings,

Our customer-side interface (customer.pl) is getting sign-up spam, causing generation of useless users cluttering the database as well as generating bounce tickets into OTRS (as they are using invalid email addresses).

Is there some way to control domains allowed to sign up, or some other anti-registration spam control? We can't be the first people to have this problem, given how bad the spam-bot problems are on the Internet these days!

Thank you,

--
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- Nick Bright
  Network Administrator
  Valnet Telecommunications, LLC
  Tel 888-332-1616 x 315
  Fax 620-332-1201
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