Nils Leideck - ITSM
Mon, 08 Feb 2010 13:03:40 -0800
Hi Michiel, On 08.02.2010, at 21:58, Michiel Beijen wrote: > I'm not German, and not a lawyer, so I might not be the best to answer > this one but there is some legislation in Germany that you are not > allowed to track performance of individual employees. Therefore the > default stats interface is set up to match this requirement. > > But if you're not affected by this legislation, you could set > Stats::UseAgentElementInStats in SysConfig. It will make the Agent > element available for you. I was faster .... ;-))))) Nils Leideck -- Nils Leideck Senior Consultant nils.leid...@leidex.net nils.leid...@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!
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