[otrs] workaround: customers not having to login?

[Gregory Heffron]

Is there any possible workaround for customers having to login to  
create a ticket. We already have several sites with several logins,  
and part of why we built this system is to help with the confusion.  
We're worried we'll add to it!

Thanks,
Greg
--
Lead - IT Support
Shambhala.org
ShambhalaTimes.org
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