Re: [otrs] OTRS not automatically polling for new mail

[David Holder]

Hi Chris,

What is displayed in your system log? try and run the postmaster mail
account (press the "x" underneath "Run Now") and check the log to see what's
happening, this will give us more information to resolve the issue.

Thanks,

On Tue, Feb 9, 2010 at 12:29 AM, Chris Johnson <cjohn...@technogymusa.com>wrote:

>  Greetings,
>
>
>
> I believe that in trying to set up a Customer LDAP and Database data stores
> that OTRS may have gotten ‘confused’.  I pulled the offending configuration,
> and OTRS seemed to behave properly again, however, it is now not polling for
> new mails in my IMAP accounts.  What may be the cause of this?  How do I
> remedy this?
>
>
>
> Thanks,
>
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