otrs  

[otrs] mail retrieval

Troy Shafer
Tue, 09 Feb 2010 10:05:16 -0800

Ok... this is my last issue.

running opensuse 11.1
logging in as a regular user and using su to modify otrs and the system.

I have otrs authenticating against AD

Now i just need to get mail retrieval working.  I have fetchmail working and i 
have added the following to .procmailrc.dist
SYS_HOME=$HOME
PATH=/bin:/usr/bin:/usr/local/bin
#--
# Pipe all email into the PostMast process.
# --
:[] :
| $SYS_HOME/bin/PostMaster.pl

here is my problem.  New mail to o...@domain.com is not showing up in the Misc 
que i have it assigned too. So my question is does the .fetchmailrc and 
.procmailrc need to be in /opt/otrs ? Should be in the home directory for the 
current username I am logged in with?  The documentation 
(http://doc.otrs.org/2.4/en/html/x1590.html#email-reveiving-pop3) are a little 
confusing and I think they are making an assumption that I am not picking up 
on. 

 -Troy



      
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/