Marco Vannini
Tue, 09 Feb 2010 13:10:17 -0800
If i'm ot wrong it's a know bug, upgrade to latest (secure) level ;) On Tue, Feb 9, 2010 at 10:02 PM, Constantinos Giatras < constantinos.giat...@4rnd.com> wrote:
> For some reason after an Agent responds to a New ticket, the default "Next > State" is always Closed. What config option is used to change what the > default state is? > > thanks, > > kosta > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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