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Re: [otrs] Transfer ticket to a mailing list

Nils Leideck - ITSM
Tue, 09 Feb 2010 14:42:24 -0800

Hi,

On 09.02.2010, at 11:11, Guillaume Rehm wrote:

> Is it possible de have the customer email address in the email from field 
> instead of OTRS notifications email, just for this event not for all other ?


not by using the event based notification setup.
You may want to modify the related module but this would be someting for the 
otrs-dev list ... ;-)

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leid...@leidex.net
nils.leid...@otrs.com


http://webint.cryptonode.de / a Fractal project

CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS 
at booth no. C37 in hall 2 from March 2-6, 2010!






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