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FC: Criticize a censorhappy car dealer, get sued -- and lose?

Declan McCullagh
Tue, 11 Jun 2002 21:23:37 -0700


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Date: Tue, 11 Jun 2002 10:15:12 -0400
From: "Paul Levy" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Subject: Internet critic of auto dealership unfairly censored

My colleague Amanda Frost is representing Thomas Ballock, the former 
operator of a website create to criticize the business practices of a 
Birmingham-area auto dealer.  The dealer obtained a preliminary injunction 
against Ballock  before he was able to obtain counsel, on the ground that 
the use of its name in his domain name and meta tags violated its 
trademark; Amanda has just entered an appearance for Ballock and moved to 
have the injunction dissolved.



For Immediate Release:                  Contact: Amanda Frost (202) 588-1000
June 11, 2002                                   Shannon Little (202) 588-7742

Internet Critic of Auto Dealer Was Unfairly Told to Dismantle Web Site

Court Should Reconsider Sweeping First Amendment Restriction on Criticisms 
Posted on the Internet, Public Citizen Says

        WASHINGTON, D.C. - The dissatisfied customer of an Alabama auto dealership 
should not have been forced to remove all mention of the dealership from a 
Web site critical of the dealership, essentially forcing him to dismantle 
the site. Also, the court that squelched the man's criticisms should 
re-examine its order, Public Citizen argued in a motion filed this week 
with the U.S. District Court in Alabama.

        In May, the court granted a request by Crown Pontiac-Nissan of Hoover, 
Ala., for an injunction preventing its customer, Thomas Ballock, from using 
the dealership's name in the domain name or even in the text of his site. 
Ballock had great difficulty presenting a defense because he did not have 
an attorney at the time of the court hearing on the injunction. Nor had he 
read or understood all of the papers submitted by Crown's attorneys. The 
court should not have granted the dealership's request because it violated 
Ballock's First Amendment rights and because he did not violate trademark 
law, Public Citizen said.

"If Crown's position in this case were correct, then consumers are 
prohibited from criticizing businesses on the Internet," said Amanda Frost, 
an attorney for the Public Citizen Litigation Group who wrote the brief. 
"That result would clearly violate consumers' First Amendment rights."

        Ballock's dispute with Crown began in February after problems with the 
installation of a sunroof in a new car. He created the site 
www.crownpontiacnissan.com, where he chronicled his experience with the 
dealership and discussed the ways in which arbitration, a private dispute 
resolution system, could hurt consumers. He placed prominent disclaimers on 
his site so that users would not confuse it with Crown's official Web site, 
and included a link to Crown's site for those who had reached his site in 
error.

        Nonetheless, Crown's attorney's argued that Ballock had violated trademark 
laws and the Anti-cybersquatting Consumer Protection Act. However, Crown's 
name has not been registered as a trademark, and Crown's arguments produced 
no evidence of a loss of consumer sales or disruption of business due to 
the site. The anticybersquatting law was designed to prevent private 
citizens from buying up prominent domain names and selling them to 
corporations. Ballock made no attempt to sell the domain name to Crown.

        Following the injunction, Ballock removed his site completely from the 
Internet and does not use the name "Crown Pontiac" in any Web site. He has 
built a new site, www.hoovernissandealersucks.com, briefly describing his 
experiences with an unnamed car dealership and problems with the 
arbitration system.

        In its brief, Public Citizen argues that the preliminary injunction was a 
sweeping restriction that improperly imposes prior restraint on Ballock's 
First Amendment rights to consumer commentary. If the court looks carefully 
at the case, it will see that Crown is unlikely to be able to show that the 
Web site infringed on its trademark or that it was damaged by the site's 
existence. Further, there is no evidence that Ballock hoped to gain 
financially from the site.

"Crown is trying to keep any criticism of its business off the Web," Frost 
said. "At the very least Ballock should be able to name Crown in the text, 
if not in the domain name."

Public Citizen is involved in this case because it has a history of 
defending free speech on the Internet. A copy of the filing is available on 
the Web at http://www.citizen.org/documents/CrownInjunction.pdf.

###

Public Citizen is a nonprofit consumer advocacy organization based in 
Washington, D.C. For more information, please visit www.citizen.org.


Paul Alan Levy
Public Citizen Litigation Group
1600 - 20th Street, N.W.
Washington, D.C. 20009
(202) 588-1000
http://www.citizen.org/litigation/litigation.html




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  • FC: Criticize a censorhappy car dealer, get sued -- and lose? Declan McCullagh