Am 03/22/2016 11:56 AM, schrieb Pedro Lino:
It seems to me that RESOLVED - RESOLVED is too mysterious and RESOLVED
- NOTOURBUG is not much better than NOTANISSUE.

RESOLVED - HANDLED might be closer, with the comment that achieves
this explains how it is handled. (I.e., documentation, workaround,
whatever.)

I'm not in love with that term and don't know how it works for
non-native English-language participants.


I like it as it is more general. However, what about RESOLVED - MANAGED?
This word is maybe better known in the world. This term shows that the
issue has some work in it and was tackled. With a closing comment you
can see where and why it was successful managed (resolved).


from Jira I also know that RESOLVED - DONE is a common way to say that an
issue was successfully resolved.


NOT_AN_ISSUE seems a bad option. The problem which is affecting someone is
dismissed. In my opinion it is as as offensive as WORKSFORME (used in
LibreOffice) and WONT_FIX (used in both projects)

+1 and additionally it doesn't show that the issue was solved.

HANDLED, MANAGED only applies if there are workarounds (which is not always
the case).

No, I see this different. For me the wording is more general. So, it's not that important if there is a real solution or workaround or whatever for the iassue.

NOTOURBUG means that the Devs looked at it and although they recognize it's
a problem, there is nothing they can do because the problem is somewhere
else.
I agree it's a but short and rough but it's difficult to be nice and
meaningful with a single word (or glued words). This can be further
explained in the Comments when changing status if the developer is in such
a mood...

NOTABUG could be used instead of WONT_FIX (when it's reported as a bug but
AOO decides it is working as expected) and DECLINED when it's a
suggestion/enhancement (and AOO decides it is not interesting/productive)

Additionally with NOTOURBUG and NOTABUG you cannot see that the issue has a workable and accepted solution. But this is a key point of this whole discussion.

OK, it seems you also like the idea to have another resolution status - it just depends on what the name is, right? ;-)

Marcus

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