room_citadel_support  

[Citadel Support] Re:Email Troubles

davew
Mon, 28 Apr 2008 07:59:51 -0700

>
>
>
>The emails are coming from "the outside world" so to speak.. they are
>intended for my boss basically lol
>
>What's happening is people are telling me they're getting repeat messages,
>because their email clients (in her case, Outlook) get to that specific
>broken message, error out, and subsequently go into "email loss
>prevention" mode i guess you could call it.. (IE, the server never receives
>the QUIT message to properly flush the DELE'd emails)  



I have checked our implimentations and have found that our SMTP receive works
as per RFC821 with the option to escape lines with a single dot. Our SMTP
send, however, does not handle the situation. Why this would affect your user
with Outlook I do not know since Outlook uses either POP3 or IMAP to receive
the mails and SMTP.

We have a fix in progress now for the SMTP send to match the RFC821.

I'm now wondering if the fix is not sufficient. I need to check the POP and
IMAP protocol stuff too now.