room_citadel_support  

[Citadel Support] Re:Email Troubles

fusion
Mon, 28 Apr 2008 08:51:25 -0700

>Mon Apr 28 2008 10:57:17 AM EDT from [EMAIL PROTECTED] 
>Subject: Re:Email Troubles
>
>  
>
>>
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>>The emails are coming from "the outside world" so to speak.. they are
>>intended for my boss basically lol
>>
>>What's happening is people are telling me they're getting repeat messages,
>>because their email clients (in her case, Outlook) get to that specific
>>broken message, error out, and subsequently go into "email loss
>>prevention" mode i guess you could call it.. (IE, the server never receives
>>the QUIT message to properly flush the DELE'd emails)  

>
>
>I have checked our implimentations and have found that our SMTP receive
>works as per RFC821 with the option to escape lines with a single dot. Our
>SMTP send, however, does not handle the situation. Why this would affect your
>user with Outlook I do not know since Outlook uses either POP3 or IMAP to
>receive the mails and SMTP.
>
>We have a fix in progress now for the SMTP send to match the RFC821.
>
>I'm now wondering if the fix is not sufficient. I need to check the POP and
>IMAP protocol stuff too now.
>
>  



I guess the best I could hope for is that when i'm connected via POP3 or
IMAP, emails that have lines with just the . on them be padded after being
read from the database, but before being sent to the user.

I could also very well add this to just my copy, if you were to point me to
the right file and relative line number :)

Thanks for the help btw, I appreciate it.