room_citadel_support  

[Citadel Support] Re: Help with setting up Citadel to send retrieve mail through my ISP

IGnatius T Foobar
Sat, 06 Sep 2008 15:15:42 -0700

 >I was hoping to have one common inbox (I think in Citadel it's called a 
room)   
 >where all email from their clients can be sent.  The three employees 
would   
 >login to Citadel using their own login account to manage this common 
room to   
 >read and reply to customers messages.  These employees sit beside each 
other   
 >so they can manage who has answered an email and what emails are still   
 >outstanding.    
   
 That's not hard to do -- in fact, my workplace has that exact setup in 
use every day.  You just set up a public room (or a private room) and 
allow email to it -- then everyone just picks up that room and answers 
incoming messages to it.