room_citadel_support  

[Citadel Support] Re: Help with setting up Citadel to send retrieve mail through my ISP

greavette
Sat, 06 Sep 2008 22:12:10 -0700

Hello IGnatius,

Thanks for the confirmation that using rooms is the way to setup for my
office.  

 

Would you have any information as to how I would input the necessary
information (and where) to send and receive email from my ISP?

 

Thanks. 
>Sat Sep 06 2008 06:11:40 PM EDT from IGnatius T [EMAIL PROTECTED] 
>Subject: Re: Help with setting up Citadel to send retrieve mail through my
>ISP
>
>
>>I was hoping to have one common inbox (I think in Citadel it's called a 

>room)   
>
>>where all email from their clients can be sent.  The three employees 

>would   
>
>>login to Citadel using their own login account to manage this common 

>room to   
>
>>read and reply to customers messages.  These employees sit beside each 

>other   
>
>>so they can manage who has answered an email and what emails are still   
>>outstanding.    
>>

>   
> That's not hard to do -- in fact, my workplace has that exact setup in use
>every day.  You just set up a public room (or a private room) and allow email
>to it -- then everyone just picks up that room and answers incoming messages
>to it.  
>