room_citadel_support  

[Citadel Support] Thunderbird does not update citadel?

mgiammarco
Wed, 08 Oct 2008 08:06:07 -0700

Hello,

 we are using citadel from one year with several eudora and thunderbird
clients.

We have 30 users, 20gb mail and we use imap protocol with all folder
offline. 

Starting one week ago we are experiencing some problems:

 - several users move incoming mail in to folders or in trashcan, but after
some times it comes back in incoming.

 - sending (not receiving) mail to some people give the error:"the server
returned an error, imap4 protocol not supported".

It seems that if I cancel incoming mail with webcit it stays canceled.

I have updated to latest citadel using easyinstall but with no luck. I have
also updated clients too.

 

What can I do?

Please help me,

Mario