room_citadel_support  

[Citadel Support] Re: Still confused about how to setup Citadel for users who share email

davew
Thu, 09 Oct 2008 13:59:14 -0700

>
>
>When each of these users replies back to an email, I want the reply to be
>recognized in both users private email inbox so the other user knows a
>message was replied too.  How do I do this?
>
>If a user in their private inbox wants to start a message and save it to
>finish it later (Draft), can Citadel save drafts?
>
>  



You are good right up to this point.

You could do this last bit one of two ways I think.

1. Any mail replied to should also be BCC'd to the common email address. This
would result in both users receiving a copy of the reply and has the
advantage that the mail list room then has a full list of every conversation.

2. Each user should CC the other user when they reply. Down side is the mail
list room contains only the messages from outside.

The downside to both these is that the users replying have to remember to do
the CC or BCC.

Actually there may be another way to do this by abusing a non feature. I'll
check that out now.