[Citadel Support] Re: [Citadel Support] Re:Still confused about how to setup Citadel for users who share email

[Edward Flick]

s.th means something

greavette wrote:
>
> Thanks Davew for your help and confirming that I'm on the right
> track.  I will run this by our users to see how they feel about
> copying in the main email address each time they send mail.  It's not
> ideal, but I'll see how they feel.  This seems still messy though as
> it will be difficult to track a thread.
>
>  
>
> Hello Dothebart,
>
> I'm not sure what you are referring to when you say "You're probaly
> looking ratherfor s.th like SugarCRM, OTRS etc.".  I'm sorry, but I
> don't know what the acronyms mean.  Is this referring to my question
> about saving a Draft in Citadel (using Webcit)?
>
>  
>
> So if Citadel mail (using Webcit) can't share mail between two users
> without copying in the other user on each  message...would the
> following scenario be possible?
>
> 1.  Use Citadel to download mail from ISP using Pop3 to a Public Room.
>
> 2.  Each user uses Thunderbird on their PC's and connect to the public
> room on Citadel via IMAP.  My assumption here is that using IMAP would
> allow a message sent to a customer by a user would be automatically
> saved in the Public Room.  
>
>  
>
> This is where my knowledge of email servers is very thin so please set
> me straight if I've understood this incorrectly. 
>
>  
>
> Thanks,
>
>  
>
> Charles. 
>
>  
>
>     Thu Oct 09 2008 05:56:59 PM EDT from [EMAIL PROTECTED]
>     Subject: Re: Still confused about how to setup Citadel for users
>     who share email
>
>     No, citadel doesn't offer it to that point.
>
>     You're probably looking rather for s.th like SugarCRM, OTRS etc.
>