Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-30 Thread Dean Lawrence
-LOW: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt Hello, We've been a Declude customer for many years. We renewed the annual subscription last Monday, and, on Tuesday, Declude (for IMail) stopped working with IS EXPIRED KEY in diags.txt We've been unable

Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-30 Thread Steve Cirivello
: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt Is it possible that they issued you a new key when you renewed? And what emails did you write to? Ben From: Steve Cirivello Sent: Monday, January 28, 2013 7:18 AM To: Declude.JunkMail

Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-30 Thread Dean Lawrence
service. Steve - Original Message - *From:* Dean Lawrence dean...@gmail.com *To:* Declude.JunkMail@declude.com *Sent:* Wednesday, January 30, 2013 9:52 AM *Subject:* Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt Steve, were you able to get ahold

Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-30 Thread SM Admin
for many years of excellent customer service. Steve - Original Message - From: Dean Lawrence To: Declude.JunkMail@declude.com Sent: Wednesday, January 30, 2013 9:52 AM Subject: Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

[Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-28 Thread Steve Cirivello
Hello, We've been a Declude customer for many years. We renewed the annual subscription last Monday, and, on Tuesday, Declude (for IMail) stopped working with IS EXPIRED KEY in diags.txt We've been unable to reach anyone at Declude by phone or email since last Wednesday morning. Has anyone

Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-28 Thread SM Admin
Is it possible that they issued you a new key when you renewed? And what emails did you write to? Ben From: Steve Cirivello Sent: Monday, January 28, 2013 7:18 AM To: Declude.JunkMail@declude.com Subject: SPAM-LOW: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-28 Thread Steve Cirivello
but IS EXPIRED KEY in diags.txt Is it possible that they issued you a new key when you renewed? And what emails did you write to? Ben From: Steve Cirivello Sent: Monday, January 28, 2013 7:18 AM To: Declude.JunkMail@declude.com Subject: SPAM-LOW: [Declude.JunkMail] Declude

Re: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt

2013-01-28 Thread SM Admin
: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt Thank you Ben for your suggestions. The CODE/key as shown in our account on declude.com is identical to the value that's been in our declude.cfg file for some time. Our account page shows valid through Jan 2014