RE: [Declude.Virus] Database error after upgrading
I paid for it yesterday at 4pm and have not received anything yet. How do I get the software etc? Thank you Harry Vanderzand Intown Internet 117 Ruskview Road Kitchener, ON, N2M 4S1 519-741-1222 -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David Barker Sent: June-25-09 3:26 PM To: declude.virus@declude.com Subject: RE: [Declude.Virus] Database error after upgrading Declude has never had support for reading the SQL database in Imail. I don't know your setup, but many times based on the registry, Declude would be using the old system either the txt file or the later MS Access DB. We are now adding the addition SQL, which should be available pretty soon. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 3:19 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading 1. We've been using MS SQL Server for years for our user/mailbox list (using the External Database option in Imail). Which database are you referencing? The user list database, or the contact database? There weren't any changes to the user SQL Server database tables in Imail 11 as far as I know. And if you're referencing the contact database, why would that affect AUTOWHITELIST? 2. Great. I hope a fix comes out soon. The lack of the AUTOWHITELIST combined with two tests that add up to close-to-threshold weights caused a lot of legit email to be put into our bulk folders. Kevin David Barker wrote: Hi Kevin. 1. If you are using the IMail MS SQL database this is different to their previous version MS Access database, we are in the process of coding and testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if you have the option to use the old MS Access database in Imail or if it is just MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or you have to wait for our release. 2. We are currently also looking into this issue to determine what exactly is causing this and if it is legitimate or a problem with IMail new format. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 2:35 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading So I emailed David about this issue and he had me turn off AUTOWHITELIST and that seemed to get rid of the error. It seems that Imail 11 changed the database it uses for contacts and this is why Declude was generating that error. But I'd really like to turn AUTOWHITELIST back on. And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS tests so I've had to reduce their weights for the time being. Has anyone seen this or have any ideas how to correct? Thanks. Kevin Rogers wrote: I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this: 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides. Driver's SQLSetConnectAttr failed ] I didn't have these errors before my upgrade. Any ideas? --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Database error after upgrading
Sorry I just saw the e-mail Thank you Harry Vanderzand Intown Internet 117 Ruskview Road Kitchener, ON, N2M 4S1 519-741-1222 -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David Barker Sent: June-25-09 3:26 PM To: declude.virus@declude.com Subject: RE: [Declude.Virus] Database error after upgrading Declude has never had support for reading the SQL database in Imail. I don't know your setup, but many times based on the registry, Declude would be using the old system either the txt file or the later MS Access DB. We are now adding the addition SQL, which should be available pretty soon. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 3:19 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading 1. We've been using MS SQL Server for years for our user/mailbox list (using the External Database option in Imail). Which database are you referencing? The user list database, or the contact database? There weren't any changes to the user SQL Server database tables in Imail 11 as far as I know. And if you're referencing the contact database, why would that affect AUTOWHITELIST? 2. Great. I hope a fix comes out soon. The lack of the AUTOWHITELIST combined with two tests that add up to close-to-threshold weights caused a lot of legit email to be put into our bulk folders. Kevin David Barker wrote: Hi Kevin. 1. If you are using the IMail MS SQL database this is different to their previous version MS Access database, we are in the process of coding and testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if you have the option to use the old MS Access database in Imail or if it is just MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or you have to wait for our release. 2. We are currently also looking into this issue to determine what exactly is causing this and if it is legitimate or a problem with IMail new format. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 2:35 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading So I emailed David about this issue and he had me turn off AUTOWHITELIST and that seemed to get rid of the error. It seems that Imail 11 changed the database it uses for contacts and this is why Declude was generating that error. But I'd really like to turn AUTOWHITELIST back on. And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS tests so I've had to reduce their weights for the time being. Has anyone seen this or have any ideas how to correct? Thanks. Kevin Rogers wrote: I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this: 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides. Driver's SQLSetConnectAttr failed ] I didn't have these errors before my upgrade. Any ideas? --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
Re: [Declude.Virus] Database error after upgrading
So I emailed David about this issue and he had me turn off AUTOWHITELIST and that seemed to get rid of the error. It seems that Imail 11 changed the database it uses for contacts and this is why Declude was generating that error. But I'd really like to turn AUTOWHITELIST back on. And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS tests so I've had to reduce their weights for the time being. Has anyone seen this or have any ideas how to correct? Thanks. Kevin Rogers wrote: I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this: 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides. Driver's SQLSetConnectAttr failed ] I didn't have these errors before my upgrade. Any ideas? --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Database error after upgrading
I'm experiencing both problems but have fixes for neither and am pretty discouraged. I would, likewise, very much like to have autowhitelisting working. Katie LaSalle-Lowery ka...@centric.net Centric Internet Services 1410 Reserve St. Missoula, MT 59801 ph (406)549-3337 fax (406)721-3438 www.centric.net -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 12:35 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading So I emailed David about this issue and he had me turn off AUTOWHITELIST and that seemed to get rid of the error. It seems that Imail 11 changed the database it uses for contacts and this is why Declude was generating that error. But I'd really like to turn AUTOWHITELIST back on. And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS tests so I've had to reduce their weights for the time being. Has anyone seen this or have any ideas how to correct? Thanks. Kevin Rogers wrote: I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this: 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides. Driver's SQLSetConnectAttr failed ] I didn't have these errors before my upgrade. Any ideas? --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Database error after upgrading
Hi Kevin. 1. If you are using the IMail MS SQL database this is different to their previous version MS Access database, we are in the process of coding and testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if you have the option to use the old MS Access database in Imail or if it is just MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or you have to wait for our release. 2. We are currently also looking into this issue to determine what exactly is causing this and if it is legitimate or a problem with IMail new format. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 2:35 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading So I emailed David about this issue and he had me turn off AUTOWHITELIST and that seemed to get rid of the error. It seems that Imail 11 changed the database it uses for contacts and this is why Declude was generating that error. But I'd really like to turn AUTOWHITELIST back on. And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS tests so I've had to reduce their weights for the time being. Has anyone seen this or have any ideas how to correct? Thanks. Kevin Rogers wrote: I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this: 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides. Driver's SQLSetConnectAttr failed ] I didn't have these errors before my upgrade. Any ideas? --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
Re: [Declude.Virus] Database error after upgrading
1. We've been using MS SQL Server for years for our user/mailbox list (using the External Database option in Imail). Which database are you referencing? The user list database, or the contact database? There weren't any changes to the user SQL Server database tables in Imail 11 as far as I know. And if you're referencing the contact database, why would that affect AUTOWHITELIST? 2. Great. I hope a fix comes out soon. The lack of the AUTOWHITELIST combined with two tests that add up to close-to-threshold weights caused a lot of legit email to be put into our bulk folders. Kevin David Barker wrote: Hi Kevin. 1. If you are using the IMail MS SQL database this is different to their previous version MS Access database, we are in the process of coding and testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if you have the option to use the old MS Access database in Imail or if it is just MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or you have to wait for our release. 2. We are currently also looking into this issue to determine what exactly is causing this and if it is legitimate or a problem with IMail new format. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 2:35 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading So I emailed David about this issue and he had me turn off AUTOWHITELIST and that seemed to get rid of the error. It seems that Imail 11 changed the database it uses for contacts and this is why Declude was generating that error. But I'd really like to turn AUTOWHITELIST back on. And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS tests so I've had to reduce their weights for the time being. Has anyone seen this or have any ideas how to correct? Thanks. Kevin Rogers wrote: I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this: 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides. Driver's SQLSetConnectAttr failed ] I didn't have these errors before my upgrade. Any ideas? --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Database error after upgrading
Declude has never had support for reading the SQL database in Imail. I don't know your setup, but many times based on the registry, Declude would be using the old system either the txt file or the later MS Access DB. We are now adding the addition SQL, which should be available pretty soon. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 3:19 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading 1. We've been using MS SQL Server for years for our user/mailbox list (using the External Database option in Imail). Which database are you referencing? The user list database, or the contact database? There weren't any changes to the user SQL Server database tables in Imail 11 as far as I know. And if you're referencing the contact database, why would that affect AUTOWHITELIST? 2. Great. I hope a fix comes out soon. The lack of the AUTOWHITELIST combined with two tests that add up to close-to-threshold weights caused a lot of legit email to be put into our bulk folders. Kevin David Barker wrote: Hi Kevin. 1. If you are using the IMail MS SQL database this is different to their previous version MS Access database, we are in the process of coding and testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if you have the option to use the old MS Access database in Imail or if it is just MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or you have to wait for our release. 2. We are currently also looking into this issue to determine what exactly is causing this and if it is legitimate or a problem with IMail new format. David Barker VP Operations Declude Your Email security is our business 978.499.2933 office 978.988.1311 fax dbar...@declude.com -Original Message- From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin Rogers Sent: Thursday, June 25, 2009 2:35 PM To: declude.virus@declude.com Subject: Re: [Declude.Virus] Database error after upgrading So I emailed David about this issue and he had me turn off AUTOWHITELIST and that seemed to get rid of the error. It seems that Imail 11 changed the database it uses for contacts and this is why Declude was generating that error. But I'd really like to turn AUTOWHITELIST back on. And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS tests so I've had to reduce their weights for the time being. Has anyone seen this or have any ideas how to correct? Thanks. Kevin Rogers wrote: I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this: 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides. Driver's SQLSetConnectAttr failed ] I didn't have these errors before my upgrade. Any ideas? --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
[Declude.Virus] Database error after upgrading
I upgraded to 4.6.35 because of the AVG scanner issue, but now in my declude logs I am seeing error messages like this: 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = ['(unknown)' is not a valid path. Make sure that the path name is spelled correctly and that you are connected to the server on which the file resides. Driver's SQLSetConnectAttr failed ] I didn't have these errors before my upgrade. Any ideas? --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
