Pete Williams
Thu, 18 Mar 2010 10:35:22 -0700
Hi First of all, I know this is not a James issue, but I don't know where to else to ask, and the responses might help others setting up an email server.
James seems to be working perfectly well, however...
A very high percentage of emails we send from James (say around a third) are
not being delivered, for anti-spam reasons maybe. We are not spamming, BTW :)
Here is the background that might be relevant.
1. Domain names are just a couple of weeks old. There are 3.
2. IP address is a reputable hosting company in each case: in the UK, US and
Australia.
3. The emails are to help people sign-up for a trial software service they've
asked for (ie, they've entered their name and email address for the trial into
a web page). We are trying to send the sign-up info. No attachments are sent.
One email is HTML, the second plain text. Both emails have URL links in them.
4. We have set-up the MX records ourselves and who knows, maybe we made a
mistake? However, for the other 66% it works just fine. The domain name is set
to the IP addr that the email comes from.
For the emails not delivered, we frequently receive absolutely no response back
- no bounce, nothing. Other times it's clear it's a spam issue, because the
bounce back says so.
I am not permitted to post the domain names on public forums, but if the admins
want to check them out I can email privately.
What I'm hoping for is simply some feedback and ideas. What can I do to reduce
this number? Is there something else I should do or check?
Cheers,
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