That did it. In fact all my previous additions now show up. Is there something I can do to correct the caching problem? Thanks for the help Travis.
Michael Costello Nebraska Department of Roads IT Infrastructure Support Analyst 402-479-3827 From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Travis Wright Sent: Thursday, February 6, 2014 9:54 AM To: servman@lists.myitforum.com Subject: [servman] RE: trouble adding list items After you have made your changes try doing the following: Restart the System Center Data Access service on the management server. Restart the console. See if your changes show up then. This is probably a caching problem. ________________________________ Travis Wright travis.wri...@cireson.com<mailto:travis.wri...@cireson.com> Phone: (435) 729-9944 [Description: cid:image001.png@01CCDA1D.0FE05A90]<http://www.cireson.com/> [Description: cid:image002.jpg@01CCDA1D.0FE05A90]<http://twitter.com/teamcireson> Check out our System Center App Store: www.cireson.com/app-store "Meet the Experts" Webinar | Wed. February 12,2014 10am PST | Register now<http://us7.campaign-archive2.com/?u=c3dfc80bee5e0850f76662f55&id=2273f3c2e9&e=77a0b072bc> ________________________________ From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Costello, Michael Sent: Thursday, February 6, 2014 8:52 AM To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com> Subject: [servman] RE: trouble adding list items No just the one management server and its using a new database. Not the old one. Michael Costello Nebraska Department of Roads IT Infrastructure Support Analyst 402-479-3827 From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Travis Wright Sent: Thursday, February 6, 2014 9:26 AM To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com> Subject: [servman] RE: trouble adding list items Do you have multiple management servers and you are connecting to them via a load balancer? ________________________________ Travis Wright travis.wri...@cireson.com<mailto:travis.wri...@cireson.com> Phone: (435) 729-9944 [Description: cid:image001.png@01CCDA1D.0FE05A90]<http://www.cireson.com/> [Description: cid:image002.jpg@01CCDA1D.0FE05A90]<http://twitter.com/teamcireson> Check out our System Center App Store: www.cireson.com/app-store "Meet the Experts" Webinar | Wed. February 12,2014 10am PST | Register now<http://us7.campaign-archive2.com/?u=c3dfc80bee5e0850f76662f55&id=2273f3c2e9&e=77a0b072bc> ________________________________ From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Costello, Michael Sent: Thursday, February 6, 2014 7:34 AM To: servman@lists.myITforum.com<mailto:servman@lists.myITforum.com> Subject: [servman] trouble adding list items Hello, Recently our test SCSM 2012 management server had to be replaced. I'm working on setting the new server like the old one and I am having trouble adding items to the Incident Classification list. Actually I can add new items, but when I close the console and reopen it those new items are gone from the list. I am logged on to the server as an admin and the account is in the administrators role in SCSM. I haven't been able to find a solution on the web. Can anyone help me? Thank you, Michael
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