Check the time and time zone settings on your SQL servers as well as on your SCSM servers.
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Tran,Brian Sent: Thursday, November 13, 2014 10:57 AM To: servman@lists.myitforum.com Subject: [servman] RE: Service Manager - Date and Time Incorrect Hi Doug, We are in California. I believe is Pacific Time Zone (UTC). Could you please show us how to change it to UTC? Thanks From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Doug Sigmon Sent: Thursday, November 13, 2014 8:52 AM To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com> Subject: [servman] RE: Service Manager - Date and Time Incorrect Brian, SCSM uses GMT, is that the time you're seeing? Doug From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Tran,Brian Sent: Thursday, November 13, 2014 8:42 AM To: servman@lists.myITforum.com<mailto:servman@lists.myITforum.com> Subject: [servman] Service Manager - Date and Time Incorrect Hello everyone, Can someone please help provide suggestion on how to fix the incorrect date and time. The incident was created today, November 13, 2014, However, the Created date and time is wrong. [cid:image001.jpg@01CFFF31.7392E1C0] Also, the log entry date and time stamped are incorrect. [cid:image002.jpg@01CFFF31.7392E1C0] Thank you, Brian ________________________________ This communication, together with any attachments or embedded links, is for the sole use of the intended recipient(s) and may contain information that is confidential or legally protected. If you are not the intended recipient, you are hereby notified that any review, disclosure, copying, dissemination, distribution or use of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by return e-mail message and delete the original and all copies of the communication, along with any attachments or embedded links, from your system.
