Re: [SunRay-Users] Sun Ray licensing and support.

[Ivar Janmaat]

Hello David,

As I understand it:

For SunRay/VDI you need:
A right to use license per "concurrent user" which I assume to be "per 
sunray".

You may then also buy:
Premium or basic support per sunray per year.
I have seen no Oracle pricing for this yet.

Then you need Solaris which is preinstalled or can be downloaded free of 
charge.
You may then also buy:
A service plan (hardware + OS support)
Platinum, gold, silver or bronze support for Solaris per server.
See: http://www.sun.com/service/serviceplans/sunspectrum/index.jsp

Or if you don't use Sun hardware. You can buy:
A solaris subscription (Software only support)
http://www.sun.com/software/solaris/supportv2.jsp#table

So the answer to your question is: No.
If you buy only a SRS/VDI right to use license, you don't have any 
support at all.
And you may use Solaris anytime, also without a SRS/VDI right to use 
license.

I hope this will help you get your support contracts up to specs.

Ivar


David Bullock schreef:
OK, so if I buy SRS/VDI licences, does that:

* entitle me to any SRS-related support from Sun?
* entitle me to use Solaris for the purpose of running SRS?
* entitle me to any Solaris-related support from Sun?

thanks,
David.
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