wedi-routing  

Re: Now that we are all speaking the same language.Can you hear m e?

Christopher Feahr
Wed, 04 Jun 2003 19:51:05 -0700

Thanks, Doug.  I've been racking my brain for weeks now trying to think of ways to get a normal-human-understandable view of the problem and solution in front of the employer community.    I think I can tell the story... just can't think of the right venue.  Does anyone have Michael Moore's email address or phone #?  Perhaps he would like to make a movie for us... but not quite as angry and confrontational as his other films!  I don't want to beat anyone up over this... least of all our friendly gorillas, who are just doin' what gorillas do.  But... it would be sobering for the general public to consider the 100-250 people who die each DAY in this country as the result of preventable medical error.  That's one jumbo-jet-full per day, folks!
 
Hey, maybe Michael's the right guy, after all!  He could certainly get this onto the Big Radar Screen!
 
Christopher J. Feahr, O.D.
Optiserv Consulting (Vision Industry)
Office: (707) 579-4984
Cell: (707) 529-2268
http://Optiserv.com
http://VisionDataStandard.org
----- Original Message -----
From: Doug Webb
Sent: Wednesday, June 04, 2003 6:25 AM
Subject: Re: Now that we are all speaking the same language.Can you hear m e?

Christopher,
You've hit the nail on the head!  Now, are any of these $ sources listening?
 
The opinions expressed here are my own and not necessarily the opinion of LCMH.
 
Douglas M. Webb
Computer System Engineer
Little Company of Mary Hospital & Health Care Centers
[EMAIL PROTECTED]
 
"This electronic message may contain information that is confidential and/or legally privileged. It is intended only for the use of the individual(s) and entity(s)  named as recipients in the message. If you are not an intended recipient of the message, please notify the sender immediately,  delete the material from any computer, do not deliver, distribute, or copy this message, and do not disclose its contents or take action in reliance on the information it contains. Thank you."
 

 
----- Original Message -----
Sent: Tuesday, June 03, 2003 01:57 PM
Subject: Re: Now that we are all speaking the same language.Can you hear m e?

Dear Dave, et al.
Good to hear from all you folks again!  The only thing I'd like to add
to this discussion is that we are NOT bound to wait for what "Uncle is
unwilling or unable to provide"... nor does Uncle even WANT us to wait
around for a change in the regulation.  He expects "industry" to get off
its butt and build what it needs.  To the extent our industry can do
that FAIRLY (to patients and providers), we can keep the standards
process more disconnected from the regulatory process.  Nobody WANTS
regulation... certainly not the feds who have to expend all this effort
to figure out how to enforce it and justify its cost to OMB.
Politicians and bureaucrats do not understand or care about this crap
anyway!

Here is my present "gospel" in a nutshell:

1. The present standards are not being implemented by providers (for a
variety of sound and unsound or confused reasons)... but providers are
by and large ignoring EDI.

2. Until we develop a new suite of standards and agree on standard
approaches to basic connectivity, providers will experience increased
costs and decreased cash flow.. due in part to the vert rule that was
intended to reduce provider costs.  This will be in several forms,
including forced reliance on CHs and fallout from a global increase in
paper claim submissions.  Providers will certainly not be saving
money... until we have created a set of little-person-implementable
standards and the [likely, new] PMS vendor community has sold providers
XML-standards-compliant systems.

3. Therefore, we MUST get new HIPAA transaction (and supply chain)
projects underway within HL7 now.  This work should have started a year
ago and it must get going ASAP.  X12 is not set up to handle massive
provider input... and all it really MUST care about are the needs of the
Insurance Industry.  With the exception of a band of incredibly
hard-working zealots and UML-visionaries in N/TG3, I can't see that X12
is even remotely interested in process modeling or in a process-driven
message development framework.  But that what providers NEED... because
this big, global PMS play is going to have to solve nearly all of their
internal and external problems, in order for them to see lower costs and
less double-data-entry (DDE).

Nothing stands in our way here except the fact that no one has a clue
how to pay the people who would actually accomplish this work on behalf
of providers.  Providers, themselves, and their professional
associations do not appear to grasp the importance of any of this.  It
is foreign to them and highly technical.  A small core of PAID experts,
however, can get the standards dev. work started on their behalf and
then pull selected/volunteer providers into the vetting process via a
program of ACTIVE/MANAGED outreach and technical review.  Doctors are
NOT going to have to attend SDO meetings in order for the SD-process to
be fair... only their trusted [paid, probably full-time] technical
advocates need attend.  Anything requiring grass roots provider input or
review can be pushed out to them via the managed vetting network (of
practicing physicians, hospital IT gurus, etc.), published on the
website for comment, etc.

This basic standards development machine that I envision is different
from the spotty, all-part-time, all-volunteer-labor model that operates
in SDOs today.  The all-volunteer model ensures all-gorilla-friendly
standards.  If we want high quality standards supporting the needs of
large and small stakeholders... brought to market in a reasonable time
frame... we will need to get VERY serious about building a high-powered,
well-oiled SD Machine.

I believe that HL7 can support this sort of infrastructure and is
undoubtedly thinking about this.  HL7 will probably have to alter its
pricing/licensing model for its standards deliverables... so that the SD
Machine can be supported by its own revenue.  Initially, however, we
will need startup capital.

So the real "square one" issue is where to get that infusion of capital
to start the necessary SIGs in HL7, commence the process and data
modeling work, establish the networks of provider domain experts to
comprise the vetting pool, build the outreach mechanism, etc.  I'm not
sure how far along HL7 might be in setting up registries and
repositories for reusable standards components, CPP information, etc....
but, again, I'm sure that HL7 is thinking about this because it is
essential to the new Ver 3 RIM-based development framework that is
rapidly making its way through the ballot process.

So... where do we find the startup $?  Logic would suggest going to
providers and payers, the most immediate beneficiaries of the
standards... but providers are [oddly] not the least bit interested.  I
can fully understand payers' lack of interest, but the absence of
provider interest is the result of a collection of complex factors that
I will not go into here.  But trust me... providers are a DRY HOLE and
so are payers.  Forget CHs too, because what we are talking about will
eventually wreck the existing CH service model.

Forget the existing small-provider PMS community, too.  Most little PMS
vendors are too small to play on a global level, which is where you'd
have to be to see any ROI serving the small provider's needs.  Big PMS
vendors who would be interested in this space [if it were only a little
more standardized] MIGHT be willing to help... but more likely, they
will continue to wait in the wings until the problem space ripens a
little more... or until much larger numbers of small providers are
filing for bankruptcy and these guys wake up to the pain they are in.

I think that leaves us with Employers who are presently stuck with the
monthly bill for this pile of do-do.  Employers stand to win almost as
immediately as payers and providers, if we can successfully remove cost
and error from healthcare processes.  Do you think we can connect the
dots for Large Employers and persuade them to jumpstart this?

Federal grants would be a last resort, but are also a possibility.
...or maybe we will need a little from all of the above.  I can see what
we have to do and what we have to build.  I just can't see the money.

Christopher J. Feahr, O.D.
Optiserv Consulting (Vision Industry)
Office: (707) 579-4984
Cell: (707) 529-2268
http://Optiserv.com
http://VisionDataStandard.org
----- Original Message -----
From: "Dave Minch" <[EMAIL PROTECTED]>
To: "WEDI SNIP Routing Subworkgroup List" <[EMAIL PROTECTED]>
Sent: Monday, June 02, 2003 6:18 PM
Subject: RE: Now that we are all speaking the same language.Can you hear
m e?


> William, Dick, Chris & all,
> We've been here before, and are left at the same point - wanting for a
> commonality that Uncle is unwilling or unable to provide. That is
simply a
> mandate on how transactions are to be communicated over the internet.
>
> At the HIMSS conference several months back (Feb) I had the
opportunity to
> talk to folks who said they had been involved in framing the
regulations. I
> put the question to them: "why did you not continue the regulations
into
> what technology must be used for communication" or something to that
effect,
> and the response (and it was, interestingly enough, quite uniform) was
that
> they wanted the regulations to be "technology independent". I find
that
> quite interesting - a highly technical regulation, clearly dependent
on
> technology, but, nonetheless, "technology independent". Does that
sound odd
> to anyone else or is it just me??...
>
> Well, congratulations to all the folks that drafted the regulations,
you
> really managed to create something that will be impossible for all but
the
> most technically sophisticated and incredibly determined to truly
implement.
> All the others (providers) will simply go to the CHs and say "uncle"
(with
> all that that implies). I just hope that all providers document along
the
> way which plans use which CHs as the Plan's primary BA for receiving
> transactions so the providers can avoid the transaction fees (of
course,
> we're still wasting healthcare dollars, but I guess that's not
> important...).
>
> And then mother WEDI comes forward with the "train wreck" memo and
offers
> the CHs as the interim solution. Give me a break - as if we weren't
already
> aware of the end game here, do they have to rub our noses in it? I
> personally think that they should rename the Adminsimp part of the
> regulation the "administrative waste" regulation, or perhaps the
"assure CHs
> survival" regulation, because without strong regulatory mandates for a
> specific communication method (e.g. EDIINT-AS2), that's exactly what
it is.
>
> By the way, we now have 8 TPAs completed and more in the works, and as
of
> now only two are communicating batch using the same method (push-pull
using
> FTP over SSL), and none of them have reached agreement with us yet on
how
> the real-time transactions are to be exchanged. For anyone whose
counting,
> that's 7 different methods, and we only signed our first agreement 3
months
> ago...
> Dave
>
> Dave Minch
> T&CS Project Manager
> John Muir / Mt. Diablo Health System
> Walnut Creek, CA
> (925) 941-2240
>
>
> -----Original Message-----
> From: Dick Brooks [mailto:[EMAIL PROTECTED]
> Sent: Friday, May 30, 2003 10:08 AM
> To: WEDI SNIP Routing Subworkgroup List
> Subject: RE: Now that we are all speaking the same language.Can you
hear me?
>
>
> William,
>
> I believe we are in agreement. Clearly, the facilities to accomplish
> reliable, secure data exchange are readily available both in browser
and
> e-mail forms. You have identified one of the practical and bigger
> "challenges" for HIPAA implementers; managing the variations of each
trading
> relationship (transactional, data exchange, etc.)!
>
> This is where I believe a Clearinghouse service provides real value,
by
> abstracting away all the "implementation differences".
>
>
> Dick Brooks
> Independent Consultant
> B2B Integration and Cyber Security
> Mobile:602-684-1484
> eFax:240-352-0714
>
>
> -----Original Message-----
> From: William J. Kammerer [mailto:[EMAIL PROTECTED]
> Sent: Friday, May 30, 2003 9:31 AM
> To: WEDI SNIP Routing Subworkgroup List
> Subject: Re: Now that we are all speaking the same language.Can you
hear me?
>
>
> Dick, your demo is simple and elegant, indeed.  And I trust that you
could
> get it to be as fancy as you please, with SSL and auto-population. And
if I
> had to exchange files with my ONE bank or broker or whatnot, it
wouldn't be
> too hateful to learn those few Web interfaces in order to exchange
data.
>
> But this is the very same problem we have with DDE.  You don't just
have one
> payer you deal with, but potentially dozens or hundreds. Every payer
would
> expect you to learn his own DDE eligibility or remittance system. No
matter
> how nice each one individually may be, it's still a pain to learn them
all.
> That's why standard EDI transactions were invented: you can exchange
> standard HIPAA transactions, which everyone is expected to understand
and
> pretty much use the same way.
>
> No, you really need just one way to get interchanges to your trading
> partners, and be done with it.  Today, the VAN or Clearinghouse serves
that
> purpose quite nicely, albeit with horrendously expensive tolls,
including
> monthly charges and per-kilobyte charges.  But those tolls are
nonetheless
> probably cheaper than trying to bypass the intermediary and learning
each
> payer's proprietary upload system.
>
> William J. Kammerer
> Novannet, LLC.
> Columbus, US-OH 43221-3859
> +1 (614) 487-0320
>
> ----- Original Message -----
> From: "Dick Brooks" <[EMAIL PROTECTED]>
> To: "WEDI SNIP Routing Subworkgroup List"
<[EMAIL PROTECTED]>
> Sent: Friday, May 30, 2003 10:14 AM
> Subject: RE: Now that we are all speaking the same language.Can you
hear me?
>
>
> William,
>
> IMO, the world already has a 10-10-EDI capability. All of the
commercial
> browsers I've used have the ability to send a file to a server using
nothing
> more than a browser. You can see an example of this at:
> http://www.tech-comm.com/simpleupload.html
>
> Try it out for yourself.
>
>  One can easily "enhance" the security of this by adding SSL (https)
and a
> username/password for access control. Add a little "smarts (database)"
to
> the backend and the provider ID field  could automatically be
populated with
> the provider ID assigned to the username/password that "logs in".
>
> Last, but not least - add a link to this form that will let the user
> retrieve files that the payer has waiting to send to the provider.
>
> We have a simple, reliable, secure messaging solution with no cost to
the
> provider (10-10-EDI) and the payer has total control over the feature
by
> allowing as much or as little functionality as they wish to the form
that is
> presented to the user.
>
> I know - this will never work - it's way toooooo simple.
>
>
> Dick Brooks
> Independent Consultant
> B2B Integration and Cyber Security
> Mobile:602-684-1484
> eFax:240-352-0714
>
>
> -----Original Message-----
> From: William J. Kammerer [mailto:[EMAIL PROTECTED]
> Sent: Friday, May 30, 2003 6:41 AM
> To: WEDI SNIP Routing Subworkgroup List
> Subject: Re: Now that we are all speaking the same language.Can you
hear me?
>
>
> Chris, good points all. But I would still call EDI-INT AS1 (e-mail)
> "peer-to-peer" since just about everyone in the world "polls" his POP3
> server multiple times throughout the day. In a technical sort of way,
the
> user's ISP is the "hub" - but at least he's only dealing with a few
hubs in
> this case (depending on how many e-mail providers one has). And he's
not
> only extracting his EDI messages from one account, but probably also
the
> accounts for business and personal e-mail at the same time. That's a
darn
> sight better than having to poll a multitude of payers, constantly
adding
> and changing payers, protocols and logon procedures to an ever-growing
> Procomm script!
>
> EDI-INT software is getting better at the maintenance bit - but it's
still
> not any easier than getting digital IDs to work in Outlook Express.
This
> stuff really isn't going to take off until we have something like the
> "10-10-EDI" of B2B transport. It should be as simple as "dumping" your
EDI
> into a funnel, and having your interchanges arrive at their intended
> destinations - based on receiver ID - safely, securely and reliably.
You
> shouldn't have to jack around with trading partner maintenance, X.509
> digital certificates, certification authorities, and expensive
software with
> onerous annual maintenance fees.
>
> William J. Kammerer
> Novannet, LLC.
> Columbus, US-OH 43221-3859
> +1 (614) 487-0320
>
> ----- Original Message -----
> From: "Christopher Feahr" <[EMAIL PROTECTED]>
> To: "WEDI SNIP Routing Subworkgroup List"
<[EMAIL PROTECTED]>
> Cc: <[EMAIL PROTECTED]>
> Sent: Thursday, 29 May, 2003 05:59 PM
> Subject: Re: Now that we are all speaking the same language.Can you
hear me?
>
>
> William,
> Thanks for posting this interesting paper (and thanks for writing it,
Dan!).
> While email is functionally peer-to-peer, it would still be a sort-of
> hub-spoke model for the small provider who did not maintain his own
mail
> server... requiring his system to repeatedly poll his POP mailbox
throughout
> the day.  But this still seems like a reasonably workable approach
that
> could produce near-real-time responsiveness with anyone-to-anyone
> connectivity assured by the ubiquitous SMTP standard. As long as every
> sending system was programmed to look for a TA1-type ACK response
(which
> could be a coded response in the subject line), and every receiver was
able
> to send one, then the occasionally dropped or corrupted emails would
not be
> a problem.
>
> I assume that the user could be completely insulated from the email
> management processes and that the creation of "signed" and "encrypted"
> outgoing messages, management of certificates, etc. could be
completely
> automated within the PMS application... right?  When I first heard
about
> using email as the secure transport layer, it conjured up an image of
my
> staff fiddling around manually with conventional email clients,
manually
> moving email attachments, spam, etc.  But a very specific email
handler
> could be imbedded into a PMS, designed to accept only email addresses
from
> known/registered senders... automatically parsing the header
information
> from each email into the system's communication log, and maybe using a
> mutually agreed upon message ID numbering system in the "subject"
field to
> link response messages and acknowledgements to the original message.
>
> So, what's the down-side... is there any?  I would think that the PMS
> community would be VERY happy to implement this in the short term.
Given the
> rather obvious ability of payers (and providers) to use this as a
> CH-fee-avoidance strategy, why would payers oppose it?  Compared even
to the
> cost of managing EDI connectivity to the CH community, the cost to a
payer
> of setting up a dedicated email server seems trivial. We would have to
agree
> on how to use the subject line most effectively and payers would have
to
> integrate the special mail system with their existing applications...
but it
> still seems WAY easier than maintaining all these brittle EDI
> direct-connections.
>
> Is anyone doing this now??
>
> -C
> Christopher J. Feahr, O.D.
> Optiserv Consulting (Vision Industry)
> Office: (707) 579-4984
> Cell: (707) 529-2268
> http://Optiserv.com
> http://VisionDataStandard.org
>
> ----- Original Message -----
> From: "William J. Kammerer" <[EMAIL PROTECTED]>
> To: "WEDI SNIP Routing Subworkgroup List"
<[EMAIL PROTECTED]>
> Sent: Wednesday, 28 May, 2003 05:17 PM
> Subject: Now that we are all speaking the same language.Can you hear
me?
>
>
>
> Dan Kazzaz has a new whitepaper extolling the virtues of EDIINT for
what
> ails Healthcare.  It's entitled "Now that we are all speaking the same
> language. Can you hear me?" and is available from the  "Resources"
page at
> http://www.novannet.com/.
>
>    The Health Insurance Portability and Accountability Act of
>    1996 (HIPAA) contains provisions designed to reduce health
>    care administrative costs. HIPAA mandates that all payers
>    and providers be able to exchange electronic administrative
>    messages including claims, authorizations, eligibility
>    verification, etc. in a common format. This is a huge leap
>    over today's Tower of Babel mode where every organization
>    sets their own data rules. Even with standardized messages,
>    the healthcare industry will not be able to exchange data
>    smoothly unless both data communication and encryption
>    standards are set and followed. Fortunately, healthcare
>    does not need to create a new standard; AS1 already exists
>    and is becoming increasingly popular in corporate America.
>
> While you're there, make sure you also check out the newly revamped
> WEDI/SNIP Identification and Routing Special Interest Group's web
page,
> available also from the "Resources" page.  Unfortunately, the Archives
of
> the ID & Routing Listserve discussions, maintained at The Mail
Archive, are
> temporarily unavailable .
>
> William J. Kammerer
> Novannet, LLC.
> Columbus, US-OH 43221-3859
> +1 (614) 487-0320
>
>
>
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The discussions on this listserv therefore represent the views of the
individual participants, and do not necessarily represent the views of
the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an
official opinion, post your question to the WEDI SNIP Issues Database at
http://snip.wedi.org/tracking/.   These listservs should not be used for
commercial marketing purposes or discussion of specific vendor products
and services.  They also are not intended to be used as a forum for
personal disagreements or unprofessional communication at any time.
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