Hi
I hope u r fine there
We have a requirement for SAP technical writer in Little Rock, AR. So
if you are available then please send the updated resume to me along
with following details and can also contact me at 717-704-0059 for
further discussion.
Full Name
Location
Phone
Email
Visa
Availability
Rate
Employer's Details:- a.) Company Name :-
b.) Contact Person :-
c.) Contact Email :-
d.) Contact Phone :-
Requirement Details
Location : Little Rock, AR
Duration : 6 months+
Client : State Of AR
Note: Only telephonic Interview required Please send your resumes at
[EMAIL PROTECTED] or call at 717-704-0059
Requirement Description
Short Description:
SAP Upgrade from 4.7 to 6.0: TW develops & maintains user & technical
documentation, project & business process documentation. TW
understands the user's view of applications and /or technology and is
able to put procedures in a logical sequence.
Complete Description:
This position will be creating new work instructions, procedures,
process flows, and business process procedures in support of the SAP
Financials and HR Upgrade from Enterprise 4.7 to ERP 6.0. Writer will
work with key individuals in each area to obtain necessary
information
and make necessary updates as expediently as possible.
Preferred Education: 4 year college degree or equivalent technical
study
Role Description
Develop, enhance, and maintain user documentation for multiple
applications including documentation required for the operations
provider.
Update existing / create new process flows in MS Visio based on
business process in each of the Finance functional areas.
Update existing / create new business process procedures (BPPs) in
each of the Finance and HR functional areas.
Update existing / create new work instructions in MS Word based on
business process in each of the Finance and HR functional areas.
Assist in creation of data library for ongoing management of
procedural documentation (for above document types).
Assist in coordination of updates / creation of documentation. Will
require interaction and optimization of time with functional areas.
Develop on-line source documentation as appropriate.
Maintain documentation libraries and subscription lists.
Identify, create, revise, and maintain documentation and templates
needed by the Application Teams.
Ensure appropriate control access/use of documentation materials.
Maintain application and user documentation.
Ensure messages and terminology is consistent across all written
materials.
Research and complete documentation service requests.
Communicate and work with customers and other Client
Telecommunications personnel as necessary.
Work with Application Team members to enhance their understanding of
end-user and technical documentation.
Communicate accurate and useful status updates.
Manage and report time spent on all work activities.
Follow quality standards.
Ability to work in a team environment
Complete assigned tasks.
Strong communication skills; both written and spoken.
Plus the following:
Review and prioritize documentation service requests.
Determine procedures for use of on-line documentation tools and
version control documentation as appropriate.
Assist or guide other Technical Writer as needed to develop and
maintain user and technical documentation for their assigned
applications.
Educate both business and technical groups on the essential need for
developing and using standard documentation for all processes.
Organize and prepare work effectively to facilitate proactive
resolution of problems, rather than reactive.
Research problems before approaching Lead Technical Writer or Team
Lead for assistance.
Assist the Application Team Lead in monitoring budget by providing
estimated-time-to-complete and actuals for assigned tasks.
Identify and make recommendations around documentation and templates
needed by the Application Teams.
Work with users and other State personnel to ensure that the
solutions
meet State business requirements.
Identify and initiate continuous improvement opportunities.
Direct the development of accurate estimates for documentation
requests/activities as required
Develop options and recommendations to assist documentation team
members in resolving issues.
Lead efforts in developing and facilitating implementation of the
Documentation team goals and metrics.
Develop workable, practical, measurable work plans defining
activities, schedules and tasks with Team Leads and the Lead
Technical
Writer
Review and understand the Application Teams workplan.
Anticipate and resolve issues specific to the team.
Determine time estimates and schedule for own work and resolve issues
in a timely manner.
Identify and track issues, risks and action items.
Required / Desired Skills
Skill
Required / Desired
Amount of Experience
Technical Writing Required 8 Years
SAP Experience Required 3 Years
MS Word Required 8 Years
MS Excel Required 8 Years
MS Project Required 6 Years
VISIO Required 4 Years
Mapping Business Processes Required 5 Years
SAP Solutions Manager Required 1 Years
Develop Training Material Required 4 Years
Training Experience Required 1 Years
Questions For Requirement
Question 1:
Describe your responsibilities during the last SAP upgrade.
Question 2:
Describe your involvement with SAP Financials and HR.
Question 3:
Describe your experience in documenting business process workflows
Note: Only telephonic Interview required Please send your resumes at
[EMAIL PROTECTED] or call at 717-704-0059
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