Dear Partners,

Hope you are doing well,
Please help me with the given below requirement,

*You  can reach me* *[email protected]* <[email protected]>

*Required Skills:*

Call Center Operations experience Tier 1 phone support

Remedy Call Tracking System or equivalent

City or federal government Call Center experience

LANDesk Remote Control or equivalent Remote Control software

AVAYA ACD Call Routing System or equivalent

MS Office 2003 and 2007 product suite

OS, applications, printers, and H/W support experience

MAC OS X in a support role

MAC MS Office Suite in a support role

MS Parallels for MAC in a support role

HDI Customer Support Technician Certification

Help Desk or other related IT support experience
 MCP or A+ or Net+


*Customer Service skills:*



Global Candidate Requirements

Candidate Permission to Submit Received

Acknowledge Background Check REQ'd if Selected
 Candidate's resume is on the ITSA Template and validates the years of
experience listed in Required/Desired Skill Section

Thanks & Regards,
Sudha Rani
Email: [email protected]
Phone num: 703-544-3907.

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