A power failure along with a battery failure *could* result in file corruption, NOT deletion.
Deletion requires: - an automated system (anti-virus for example) to explicitly delta the file - a user explicitly deleting the file - reinstallation of the OS - system recovery (maybe) I would not worry so much about the 4D application so much as the customer's data and structure files. The application can be reinstalled in a few minutes, AND (even on windows) I believe that the various preferences and license will be intact. If these are NOT intact, then likely they reinstalled the OS, or did some sort of system recovery to a very old state before 4D was installed. On Wed, 11 Jan 2017 09:56:50 -0500, Chuck Miller wrote: > Hi All, > > I have a customer that has an APC backup attached to server > (Windows). The company hat provides support is stating that due to a > power failure the 4D application EXE file was deleted. I think this > is smoke and mirrors and that something else is going on. Anyone ever > hear of power failure/battery backup combination deleting a file. > > They have admitted that previously on different machine it was virus > detective that quarantined the exe inquisition. I had given > instructions on white listing 4d Stuff > > > Thanks and regards > > Chuck > ------------------------------------------------------------------------------------------------ > Chuck Miller Voice: (617) 739-0306 > Informed Solutions, Inc. Fax: (617) 232-1064 > mailto:cjmiller<AT SIGN>informed-solutions.com > Brookline, MA 02446 USA Registered 4D Developer > Providers of 4D and Sybase connectivity > http://www.informed-solutions.com > ------------------------------------------------------------------------------------------------ > This message and any attached documents contain information which may > be confidential, subject to privilege or exempt from disclosure under > applicable law. These materials are intended only for the use of the > intended recipient. If you are not the intended recipient of this > transmission, you are hereby notified that any distribution, > disclosure, printing, copying, storage, modification or the taking of > any action in reliance upon this transmission is strictly > prohibited. Delivery of this message to any person other than the > intended recipient shall not compromise or waive such > confidentiality, privilege or exemption from disclosure as to this > communication. > > ********************************************************************** > 4D Internet Users Group (4D iNUG) > FAQ: http://lists.4d.com/faqnug.html > Archive: http://lists.4d.com/archives.html > Options: http://lists.4d.com/mailman/options/4d_tech > Unsub: mailto:[email protected] > ********************************************************************** ********************************************************************** 4D Internet Users Group (4D iNUG) FAQ: http://lists.4d.com/faqnug.html Archive: http://lists.4d.com/archives.html Options: http://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
