For anyone that's seen me on the forums in recent months, let's just say...what I'm doing isn't working. I keep raising what I think are pretty basic issues and I just end up with a ton of heat back from 4D and not a lot of information. It's exhausting and renews my disgust.
It's possible that I'm misreading them. Individually, everyone has always seemed pretty darn nice to me. But I do remember when I worked at the US office for 4 years that they openly held there customers in contempt. It was real, customers where just "whiners." So, how do you guys get decent information out of France? Or do you? Or do you increasingly do what so many people have done and use other tools from vendors with a positive approach to customer service? That's what I've been doing so dealing with 4D is just that much more painful. Advice appreciated, on-list or off. I know I tend to sound cranky and that can rub people the wrong way. So, feel free to tell me the truth in private, if you like. Thanks! ********************************************************************** 4D Internet Users Group (4D iNUG) FAQ: http://lists.4d.com/faqnug.html Archive: http://lists.4d.com/archives.html Options: http://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
