Solution found:

Database was not retokenizing procedures, even though NTK calls looked bold and 
active. I think putting the database through maintenance and repair may address 
this problem.

Thanks to those who replied.

Michael Ferguson

> On Nov 2, 2017, at 10:02 AM, Michael Ferguson via 4D_Tech 
> <[email protected]> wrote:
> 
> Thanks Doug,
> 
> Seems strange. The application runs fine in standalone with NTK in demo mode, 
> but the problem appears on using a client. Might be a licensing issue even if 
> the register command returns 1 valid. Using NTK 3.1 with v13.
> 
> Michael
> 
> 
>> On Nov 2, 2017, at 9:39 AM, Douglas von Roeder via 4D_Tech 
>> <[email protected]> wrote:
>> 
>> Michael:
>> 
>> The content of the plugins folder is read when the application launches
>> (server or mono).
>> 
>> 
>> --
>> Douglas von Roeder
>> 949-336-2902
>> 
>> On Thu, Nov 2, 2017 at 9:33 AM, Michael Ferguson via 4D_Tech <
>> [email protected]> wrote:
>> 
>>> Hi,
>>> 
>>> The license is properly installed and it is recognized in the Explorer,
>>> but from the client none of the  NTK commands are recognized.
>>> 
>>> Is this because a re-download of resources, etc., has to forced to the
>>> clients?
>>> 
>>> Thanks,
>>> 
>>> Michael Ferguson
>>> MyOfficeLink.com
>>> 
>>> 
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