On Nov 12, 2017, at 1:00 PM, [email protected] wrote:

> The 4D Remote which is hanging is a Mac which was recently upgraded to
> High Sierra, but the backup is running on a Windows 2008r2 Server.
> The hang times are consistent with when the backup is running. First it
> was 3am. I changed the backup to run at 5am and not the hang happens at
> 5am. This only started happening after the client machine was upgraded to
> High Sierra.
> The backup is standard backup, with no running code, set via the
> configuration panel on 4D Server.
> 
> It isn't clear if or why I would want to to run purge from On Backup
> Shutdown? Does that also run on the client?

I’ve been following this thread and thought I’d post a comment. I too was 
confused and thought the problem was happening on 4D Server and it was running 
on a Mac with High Sierra. I think Miyako may have thought that too. That’s why 
he talked about purge. 

Since 4D Server is on Windows I don’t think it is a server problem unless it is 
a network layer problem. I don’t recall what 4D version you are running. But 
are you using the new network or “legacy” network layer?  I would try switching 
and see if that makes a difference. 

There have been reports of certain versions of 4D having issues on certain Mac 
models running High Sierra. Looks like you’ve run into one of those situations. 
So what are your options?

1. Live with it. Obviously not really an option. 
2. Switch 4D versions and hope it is a bug that got fixed and a new version 
solves the problem. 
3. It is a weird machine specific problem. Wipe the machine, reinstall fresh 
High Sierra macOS and fresh 4D Remote version. Maybe it fixes this machine 
problem. 
4. Work around the problem.

Write an AppleScript that you launch just before the backup starts. Use LEP to 
do this. Then QUIT 4D. The script will pause for enough time for the backup to 
complete. Maybe 5 minutes or whatever it is for your situation. Then the script 
launches 4D Remote again and reconnects automatically to 4D Server. The script 
quits. 

If you can’t fix a problem, just avoid it and work around it. Would this be an 
option?

Tim

Sent from my iPad
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