Thanks Tim and Ed.
Unfortunately we don't manage their MySql server or have access to it. I
will pass your comments along to their IT guy.
Cheers
Pat

On Fri, 15 Jun 2018 at 21:03, Ed Hammond via 4D_Tech <4d_tech@lists.4d.com>
wrote:

> >They get a message like this:
> >1045: Access denied for user 'belltour_vendor'@'
> >S01067cb21b32a9c7.cg.shawcable.net' (using password: YES)
>
> Looks like a credentials issue.
>
> Here's what I remember from using MySql (it has been some time).
> If you update the security credentials table within MySql - the changes
> will not take affect util they restart the database. Should be rather
> fast.
> Did they have credentials in the Catbase app that may have changed? Is it
> used to access MySql?
>
> Digest reader, so if you want a quicker response from me use the email
> address below.
>
>
>
> ----------------------------------------------------------------------------
> ------------------------
>
> Edgar Hammond
> ehamm...@questinformation.com
>
> Quest Information Systems
>
>
> ----------------------------------------------------------------------------
> ------------------------
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