Hi James, Delayed response here - not sure if you are still seeing the issue or not, but the paths listed in the crash report seems like you may be running 4D from either the DMG itself or from a translocated (read-only) folder.
The path listed at the top of your crash report is: /Volumes/VOLUME/*/4D.app/Contents/MacOS/4D The path listed a bit lower in the crash report is: /Volumes/4D v17.0 Release/4D v17.0/4D.app/Contents/MacOS/4D The first path seems like a translocated path; the type of path observed when Gatekeeper places the application in a read-only quarantine location. This can happen for various reasons depending on how an app is distributed and/or installed. The seconds path seems like the actual DMG that the application is distributed on; are you running the application from the DMG or has the application been installed properly into the Applications folder? In either case, I think it would be a good idea to re-download the v17 installation DMG from the official 4D website and then reinstall it on that machine using the freshly downloaded DMG. Make sure to copy the application from the DMG to the /Applications/ folder before attempting to launch the application. Let me know if that helps! Kind Regards, Tim PENNER -----Original Message----- From: 4D_Tech <[email protected]> On Behalf Of James Brown via 4D_Tech Sent: Monday, July 30, 2018 6:29 AM To: 4D iNug Technical <[email protected]> Cc: James Brown <[email protected]> Subject: V17 client crash on open I’ve just updated our company’s 4D-based ERP app from v15.5 to v17.0. Compiled server app (macOS) and mix of Windows and macOS clients. All works well except for one macOS client. No matter what I do 4D crashes trying to open. Crash log: Process: 4D [1985] Path: /Volumes/VOLUME/*/4D.app/Contents/MacOS/4D Identifier: com.4d.4d Version: 17.0 build 17.225365 (17.0.0) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: 4D [1985] User ID: 503 Date/Time: 2018-07-30 15:27:31.674 +1000 OS Version: Mac OS X 10.11.6 (15G20015) Report Version: 11 Anonymous UUID: 51A1E191-9EDD-56BC-87A5-AE3D921BD371 Time Awake Since Boot: 2700 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information: /Volumes/4D v17.0 Release/4D v17.0/4D.app/Contents/MacOS/4D Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libcrypto.1.0.0.dylib 0x00000001111fd343 sha1_block_data_order + 99 1 libcrypto.1.0.0.dylib 0x00000001111fd213 SHA1_Update + 163 2 libcrypto.1.0.0.dylib 0x000000011126a265 ssleay_rand_add + 725 3 libcrypto.1.0.0.dylib 0x000000011126bb72 RAND_poll + 850 4 libcrypto.1.0.0.dylib 0x000000011126a613 ssleay_rand_bytes + 243 5 libssl.1.0.0.dylib 0x00000001111b7171 SSL_CTX_new + 769 6 com.4d.ServerNet 0x0000000110eb6f25 xbox::SslFramework::XContext::Init() + 167 7 com.4d.ServerNet 0x0000000110eb7e0a xbox::SslFramework::Init() + 95 8 com.4d.ServerNet 0x0000000110ec97c1 xbox::VServerNetManager::VServerNetManager() + 49 9 com.4d.ServerNet 0x0000000110ec989a xbox::VServerNetManager::Get() + 40 10 com.4d.4d 0x000000010ef5946f VWebSettings::VWebSettings() + 639 11 com.4d.4d 0x000000010ef67c7d VWebServer::VWebServer() + 43 12 com.4d.4d 0x000000010ef6b066 _GLOBAL__sub_I_VWebServer.cpp + 38 13 dyld 0x00007fff69a3410b ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 265 14 dyld 0x00007fff69a34284 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40 15 dyld 0x00007fff69a308bd ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 305 16 dyld 0x00007fff69a30743 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 127 17 dyld 0x00007fff69a309b3 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75 18 dyld 0x00007fff69a230f1 dyld::initializeMainExecutable() + 208 19 dyld 0x00007fff69a26d98 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3596 20 dyld 0x00007fff69a22276 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 512 21 dyld 0x00007fff69a22036 _dyld_start + 54 The client machine is a 2007 iMac running 10.11.6. Have re-downloaded 4D. Have created a new user and tried opening it after logging in with that user. Have booted in Safe Mode. Any suggestions? Thanks, James. ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] ********************************************************************** ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
