Hi,

So it is sufficient to run the 4D service under a Service account as long as it 
has full administrator rights?
There has been instances when the service starts, then it crashes when trying 
to generate a PDF (generation executed on server).
But once it’s successfully generated (without crashing the service) then the 
service will be ok for some days until the next occurrence.

Yes, in some cases when trying to stop the service (for example for monthly 
maintenance), it takes too long and will time-out.
In which case, the IT support has no choice but to do a force-quit which at 
times lead to damage of data file.

Regards,
Ronnie




> On 3 Aug 2019, at 12:19 AM, [email protected] wrote:
> 
> From: "Epperlein, Lutz (agendo)" <[email protected] 
> <mailto:[email protected]>>
> To: 4D iNug Technical <[email protected] <mailto:[email protected]>>
> Subject: AW: 4Dv15 app on Windows Service
> Message-ID: <[email protected] 
> <mailto:[email protected]>>
> Content-Type: text/plain; charset="utf-8"
> 
> That should be sufficient regarding rights. The question is which resource 
> the server should access. If you run the service under the default system 
> account, you could get problems accessing certain network resources, printer 
> ...
> But I think this a known circumstance.
> 
> Did you check the Windows event log? Are there some crashreport and /or dmp 
> files?
> 
> We only experienced such crashes if the server machine wanted to shut down 
> (because of a nightly system update) and the 4D service needed to much time 
> to come down. That lead in some cases to corrupted data files so the restart 
> of the service after the successful system update failed too.
> 
> Regards
> Lutz

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