Mike,
This is how we resolved the issue for a client recently:

Go to Services->4D Server->Properties->Log on
Select *This Account* and enter the user name that you use to log on to the
server
PW is the same as for the logon pw
Make sure Automatic is selected for startup

The thing that made all the difference was getting the username right. EG
in this particular example, it needed to include the Domain and the user
name. Let's say the Domain is "THISONE" and the username is "me". So the
user name to enter in the user name field in the Log On tab would be

THISONE\me

To find out what the domain is, go into User Accounts and look at the list
of users.

HTH!

Pat


On Wed, 28 Aug 2019 at 01:23, Mike Beatty via 4D_Tech <[email protected]>
wrote:

> All-
>
> Running into an issue trying to get a v16.6 built application to run as a
> service, wondering if anyone has this in place before we ramp up the
> troubleshooting.
>
> A few notes — this is on a client remote server, which is administered  by
> a third party that will not allow us to have administrative access. The
> machine does have a 2003 app running as a service. We can run the
> application outside of services without an issue. We have switched between
> running as the local account to use interactive desktop, but when we try to
> view the message, we get kicked out of machine — the third party group
> loses connection for roughly 60 seconds, then reports seeing both a power
> shell window and a command prompt. When running as an administrator
> account, as is the 2003 version, the service will start, then inexplicably
> stop. Windows logs don’t shed much light on the issue.
>
> We are going to start trying other means to find cause/resolution, just
> wanted to see if anyone is running this config successfully.
>
> Thanks!
>
> Mike
>
> Mike Beatty
> Objective Systems
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