I would try deleting the downloaded files when you connect and see if that has any impact on the situation. Are you running with built client or just using volume desktop. You could also try 4D to make connection If the later
Regards Chuck On Tue, Sep 17, 2019 at 6:27 PM Allan Udy via 4D_Tech <[email protected]> wrote: > Hi all, > > Starting to get a bit desperate here, so wondering if anyone else has > come across this issue ..... one of our customers is running a built > server, v17R4. The Server is running on Windows Server 2019, upwards of > 15 clients running on Windows 10. > > The bulk of the clients are fine, but there's a couple who are regularly > having issues with the 64-bit client crashing with the standard error > message '4D Volume Desktop has stopped working', and so they revert to > using a 32-bit client which works perfectly fine for them. Quite often > the client user will attempt to restart 64-bit several times (after > having used it OK for an hour or so), and it simply will not start at > all (hence the reversion to 32-bit client). > > Customer is very reluctant to move to v17R5 (64-bit only) until this > issue is resolved, and I can understand why! > > Anyone have any suggestions as to what I could look at to solve this? > > > Cheers, > Allan Udy > > Golden Micro Solutions Ltd, Blenheim, New Zealand > http://www.golden.co.nz<http://www.golden.co.nz> > > ********************************************************************** > 4D Internet Users Group (4D iNUG) > Archive: http://lists.4d.com/archives.html > Options: https://lists.4d.com/mailman/options/4d_tech > Unsub: mailto:[email protected] > ********************************************************************** -- ----------------------------------------------------------------------------------------- Chuck Miller Voice: (617) 739-0306 Fax: (617) 232-1064 Informed Solutions, Inc. Brookline, MA 02446 USA Registered 4D Developer Providers of 4D, Sybase & SQL Server connectivity https://www.informed-solutions.com ----------------------------------------------------------------------------------------- This message and any attached documents contain information which may be confidential, subject to privilege or exempt from disclosure under applicable law. These materials are intended only for the use of the intended recipient. If you are not the intended recipient of this transmission, you are hereby notified that any distribution, disclosure, printing, copying, storage, modification or the taking of any action in reliance upon this transmission is strictly prohibited. Delivery of this message to any person other than the intended recipient shall not compromise or waive such confidentiality, privilege or exemption from disclosure as to this communication. ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************

