I would try deleting the downloaded files when you connect and see if that
has any impact on the situation. Are you running with built client or just
using volume desktop. You could also try 4D to make connection If the later

Regards

Chuck

On Tue, Sep 17, 2019 at 6:27 PM Allan Udy via 4D_Tech <[email protected]>
wrote:

> Hi all,
>
> Starting to get a bit desperate here, so wondering if anyone else has
> come across this issue .....  one of our customers is running a built
> server, v17R4. The Server is running on Windows Server 2019, upwards of
> 15 clients running on Windows 10.
>
> The bulk of the clients are fine, but there's a couple who are regularly
> having issues with the 64-bit client crashing with the standard error
> message '4D Volume Desktop has stopped working', and so they revert to
> using a 32-bit client which works perfectly fine for them.  Quite often
> the client user will attempt to restart 64-bit several times (after
> having used it OK for an hour or so), and it simply will not start at
> all (hence the reversion to 32-bit client).
>
> Customer is very reluctant to move to v17R5 (64-bit only) until this
> issue is resolved, and I can understand why!
>
> Anyone have any suggestions as to what I could look at to solve this?
>
>
> Cheers,
> Allan Udy
>
> Golden Micro Solutions Ltd, Blenheim, New Zealand
> http://www.golden.co.nz<http://www.golden.co.nz>
>
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 Chuck Miller Voice: (617) 739-0306 Fax: (617) 232-1064
 Informed Solutions, Inc.
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       Providers of 4D, Sybase & SQL Server connectivity
          https://www.informed-solutions.com
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