Pat, Did the client send you any crash logs? I posted about a crashing issue with v17 just recently over on the 4D Forum. See this thread: https://forums.4d.com/Post/EN/31710108/1/31710109#31710109
If it's related to application translocation then I posted in that thread how to fix it. TL;DR Solutions are: Option 1 In Mac OS X 10.13 (or 10.12, I'm not sure), Apple removed the ability for Gatekeeper to allow Apps downloaded from anywhere to be run as an option, so whereas the available options in "Security & Privacy" system preferences pane used to be: Allow apps downloaded from: * App Store * App Store and identified developers * Anywhere the options are now restricted: * App Store * App Store and identified developers Using Gatekeeper on the command line and executing: > sudo spctl --master-disable Option 2 Use the terminal to delete the quarantine attribute: > xattr -d com.apple.quarantine path/to/4D.app Use either option at your own risk (or the clients!) and consequently beware where you download apps from! Regards, Narinder Chandi, ToolBox Systems Ltd. I am available for new consulting opportunities… http://4d.1045681.n5.nabble.com/ANN-4D-Developer-Available-td5765443.html -- -----Original Message----- From: 4D_Tech <[email protected]> on behalf of 4D Tech Mailing List <[email protected]> Reply-To: 4D Tech Mailing List <[email protected]> Date: Friday, 27 September 2019 at 14:04 To: 4D Tech Mailing List <[email protected]> Cc: Pat Bensky <[email protected]> Subject: v17 immediately quits on launch Got a client who has just upgraded to v17. He has installed it on a number of computers and they work OK. But on his own, it simply quits as soon as he tries to launch it. He's on Mac OS 10.2.6 and the version is 17.3. Any suggestions on what to look for? He's tried the obvious things (delete prefs, restart the computer, etc.) Pat -- ************************************************* CatBase - Top Dog in Data Publishing tel: +44 (0) 207 118 7889 w: http://www.catbase.com skype: pat.bensky ************************************************* ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] ********************************************************************** ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
