Hi Dougie, My customers run on Citrix on a daily basis.
No such errors, ever. Regarding the error message, it may be of help to let the Citrix people know that 4D is using multiple ports: by default 19812 and 19813, and then 19815 or so for SQL server. You can see on 4D server which ports are actually being used, and you can set them to other values. Hope this helps. Just curious: how fast (or slow) is the direct client connection in comparison to the Citrix 4D client connection? Regards, Rudy Mortier Two Way Communications bvba > On 13 Jan 2020, at 13:38, Douglas Cryer via 4D_Tech <4d_tech@lists.4d.com> > wrote: > > Hi folks, > > Most of our clients connect to their databases over the internet directly > with 4D in client server mode. We have one client where they have an company > running their IT and do everything via a Citrix connection. They have been > having on-going issues with the connection dropping and causing fairly random > 4D errors on the client. The latest is "Only one usage of each socket > address (protocol/network address/port) is usually permitted." > > Some of their people have used the system in direct connection mode for days > and do not experience these disconnects. So we suspect it is an issue with > the Citrix setup or the network connection from the Citrix server and the 4D > Server. > > We do not know Citrix in any detail nor do we have access to their Citrix > Server. The IT company has no experience of 4D and are blaming it for the > issues. > > Does anyone have a Citrix playbook that we could read and pass on to them in > order to establish a more sensible dialog. > > Regards, Dougie > ________________________________________________________ > > telekinetix Limited- J. Douglas Cryer > Phone : 01234 761759 Mobile : 07973 675 218 > 2nd Floor Broadway House, 4-6 The Broadway, Bedford MK40 2TE > Email : jdcr...@telekinetix.com Web : http://www.telekinetix.com > <http://www.telekinetix.com/> > ________________________________________________________ > > > > > ********************************************************************** > 4D Internet Users Group (4D iNUG) > Archive: http://lists.4d.com/archives.html > Options: https://lists.4d.com/mailman/options/4d_tech > Unsub: mailto:4d_tech-unsubscr...@lists.4d.com > ********************************************************************** ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:4d_tech-unsubscr...@lists.4d.com **********************************************************************
