John, > On Apr 15, 2020, at 10:28 AM, John J Foster via 4D_Tech > <[email protected]> wrote: > > 4D v17.2 64bit Windows > Windows 10 Pro > > Another issue (last month actually) that I’m not sure if there is a fix. > Although client believes there is one! Here’s what happened: > > A User (client) froze up in the application and so they excited improperly by > quitting the 4D through the Task Manager. However they still show as being > logged in on the server. So on 4D Server -> Users tab they highlight the User > they want to Disconnect and hit Drop User…..it doesn’t work. > > And since 4D “thinks” they were still logged in then they couldn’t reconnect > as that user. > > Tried many times and the only fix was to restart the server. > > Is there something that can be done besides reminding them to not “Force > Quit”, bringing the 4D Server down and restarting? > > Anyone else experience this issues?
We have seen this numerous times on a client running a Mac server with people logging in from a Windows terminal server. My understanding was that clients would automatically drop off after a certain period when the server could not contact them. This does not seem to be working. We also tried the drop user option and it didn’t work. It seems to be a 4D problem. If you say drop user, it needs to drop the user. This can be a big issue when the client has a limited number of licenses and the users that won’t drop are preventing real users from logging back in. Randy Kaempen Intellex Corporation ********************************************************************** 4D Internet Users Group (4D iNUG) Archive: http://lists.4d.com/archives.html Options: https://lists.4d.com/mailman/options/4d_tech Unsub: mailto:[email protected] **********************************************************************
