On 23 April 2014 11:22, Calum Chisholm <calum.chish...@gmail.com> wrote:
> Ok, that's fine. So "on submission of their application", rather than "at > their first space visit" as originally stated. > Thanks for the comments guys. Calum the problem there is that if they are applying via email, there is no physical hand-over unless we can use electronic transfer.. which is now an option I guess but ideally should not be forced. I just boiled it down to a more concrete 'when first at the space' since historically, this has been where the first exchange has happened and is easily refunded. They'd have 5-7 days to drop it off as it would be a condition of approval. Cheers, Ed
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