Server reboots coming up in the early hours of the 13th. Should be fine but if you notice anything not come back (or broken for other reasons/ at other time): let me know.
Robert -- Robert McWilliam r...@allmail.net www.ormiret.com Apparently, three out of four people make up 75% of the population. ----- Original message ----- From: a...@bitfolk.com To: Robert McWilliam <r...@allmail.net> Subject: Your BitFolk VPSes ("finzean", "garioch") need to be rebooted for critical maintenance Date: Sat, 05 Aug 2017 13:52:16 +0000 Dear customer, We've recently been made aware of several critical security issues in the hypervisor software (Xen) which we use to provide your service. Fixing these problems will require us to reboot our hosts and therefore all customer VPSes must also be rebooted (or experience suspend/restore - see below). You do not need to respond to this email unless you have questions about the process. We must apply these fixes to ensure the security and reliability both of your VPSes and of our infrastructure, which is why we have no choice but to proceed with this work in the short period of time between notification and the end of the embargo. I understand that this will prove disruptive to you and that you would prefer much more notice. In better circumstances we do provide more notice and allow for deferrals or moving VPSes between hosts, but the seriousness of these issues mean that we need to reboot everything before the embargo on the details ends (12:00Z 15 August 2017). Your VPSes have been assigned a maintenance window during which the reboots will take place. The start of the maintenance window for each of your VPSes is listed below, in UTC time zone. Each maintenance window is up to 60 minutes long, though the work should be completed much sooner than this, typically within a few minutes (yay, SSDs!). +-----------------+---------------+--------------------+ | Name | Main IPv4 | Window start (UTC) | +-----------------+---------------+--------------------+ | finzean | 18.104.22.168 | 2017-08-13 00:00 | | garioch | 22.214.171.124 | 2017-08-13 01:00 | +-----------------+---------------+--------------------+ At some point in each maintenance window your VPS will be cleanly shut down. The host it is on will then be patched and rebooted, and then your VPS will be brought up again. You should ensure that your VPS and all its services start up correctly on boot. We offer a free Nagios monitoring service which can help you to know if your VPS and its services are working correctly. If you have not done so already then you may want to get in touch with us to have this set up. You can do that by replying to this email and describing which services you would like monitored. If you would prefer for us to attempt to suspend and restore your VPS to/from storage, resulting less disruption, then you can indicate that preference on our web panel at: https://panel.bitfolk.com/account/config/#prefs Doing so will cause us to add Nagios ping checks for your VPS so we can have a good chance at knowing if the restore was successful. If you have any questions please reply to this email, which will open a support ticket. Please note however that we cannot change the date or time of the planned maintenance. There is no need to reply to this email unless you have further questions, or wish to request Nagios monitoring. Best regards, Andy Smith BitFolk Ltd _______________________________________________ 57north-discuss mailing list email@example.com http://lists.57north.co/listinfo/57north-discuss