On Tuesday 24 October 2006 12:01 am, Roger Rustad wrote: > Has anyone used Request Tracker? > > I'm considering using that (or something like that) for ticket > management.
No, but thanks for bringing it to my attention. I'm going to look at it, and probably by the O'Reilly book http://rtbook.bestpractical.com/ We've been looking at installing Kayako, but I'd rather use a free solution. Jeff -- Jeff Lasman, Nobaloney Internet Services 1254 So Waterman Ave., Suite 50, San Bernardino, CA 92408 Our jplists address used on lists is for list email only Phone +1 909 266-9209, or see: "http://www.nobaloney.net/contactus.html";
