Explain bad voip? Jitter?

On 7/8/07, Roger Rustad <[email protected]> wrote:
I'd be curious to hear from Todd et al about which tools they use to
monitor their SLAs.

I've got a situation where I have a customer who wants to blame bad VoIP
on a their current AT&T MPLS network. I'm not sure how to entirely go
about this.
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