No, tech was not the problem, customer service was.


  ----- Original Message ----- 
  From: hale52 
  To: [email protected] 
  Sent: Saturday, February 19, 2005 3:32 AM
  Subject: Re: [A-1-Computer_Tech] SBC line of crap ?


  humm.... I have had sbc dsl for several years now and never had a problem.
  don't understand that at all. Did you call for a different tech.
    ----- Original Message ----- 
    From: Tom Mitchell
    To: [email protected]
    Sent: Saturday, February 19, 2005 12:55 AM
    Subject: Re: [A-1-Computer_Tech] SBC line of crap ?


    I had nothing but trouble with SBC DSL until I got rid of them for MCI
  DSL.  I have never been happier!!
      ----- Original Message ----- 
      From: [EMAIL PROTECTED]
      To: [email protected]
      Sent: Friday, February 18, 2005 10:41 PM
      Subject: Re: [A-1-Computer_Tech] SBC line of crap ?


      Here's something weird that a tech told me from SBC.  I have SBC DSL and
  he
      said the reason my connection to the DSL network keeps disconnecting is
  "you
      are using your 3 mb line at 100%"  He then set it lower and now it takes
  10
      minutes to download a 15 mb file vs the 1 1/2 - 2 minutes or so it took
  before.  I
      know I'm not a  tech, but even that doesn't sound logical.  Now if I am
      downloading from another server and try downloading a  15 mb file on
  AOL, it takes
      20 minutes.

      I was also surprised that he was running a  test and he said he had
  nothing
      to compare it to.  It seems that there is not a  DSL within a  two block
  radius
      of me......


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