Some systems have problems detecting large amounts of RAM.

Some applications simply aren't designed to handle the large amount of
RAM so just disregard the various reports you get from those tools.

The only amount that is critical is the amount seen by Windows.
Often with large memory situations the hardware shows the free ram
available, but doesn't allow the OS to access it.

Often the system will set aside the remaining 1 GB of memory as
dedicated AGP Aperature memory. Consult the systemboard manual for
more information on how the system passes memory to the OS.

Lowering the AGP aperature or updating the BIOS may allow you to free
up some more memory to the OS.


--- In [email protected], "Alan Winterrowd"
<[EMAIL PROTECTED]> wrote:
> One of my users asked me about a problem with his home PC and I had
no idea.
> He has a Dell PC running XP Media Center Edition.  He has 4 GB of RAM
> installed.  He says that it shows 4 gigs during boot, and if he runs a
> bootup scanner like RAM Tester.  Once it boots up, My Computer
Properties
> only shows 3 gigs.  If he runs any system utilities like Norton to
check the
> RAM (from within Windows) it reports 2 gigs of RAM.  He is pretty
computer
> savvy, so I think he knows of which he speaks.
> 
> I have never encountered anything like this before, and I am fully
> unfamiliar with Media Center.  He says that Dell is unable to help
him.  Any
> ideas?  Thanks!
> ------
> Alan Winterrowd           [EMAIL PROTECTED]
> PC and Network Support
> Caylor-Nickel Clinic, PC  http://www.caylornickelclinic.com
> (260) 824-3500
> 
> "The problem is not that there are problems. The problem is expecting
> otherwise and thinking that having problems is a problem."
> - Dr. Theodore Isaac Rubin





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