Wintergreen wrote: >I am trying to connect my scanner to my Sony computer - first time I have >connected it to this computer that I have had for one year. The computer runs >Windows XP. I thought initially the problem was I was using the wrong power >cord, which I was, but I am now using the correct one. In the beginning the >software was not detecting the scanner but that issue is resolved now - and >there is another issue. The scanner hardware is correctly installed. I have >reinstalled the software twice but it makes no difference. When I am in the >HP Precision LT software and select "Start new scan" I get the following >message: > >"Undefined program error has occurred (2117)" > >Can anyone tell me what that means? > Unless I am wrong, this is a problem with, the 'original' installation of the software. You will need to:
1. Un-Install the software 2. Re-boot your PC 3. Re-Install the software 4. Repeat #2 Christopher ------------------------ Yahoo! Groups Sponsor --------------------~--> Most low income households are not online. Help bridge the digital divide today! http://us.click.yahoo.com/cd_AJB/QnQLAA/TtwFAA/67folB/TM --------------------------------------------------------------------~-> If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
