Morning All! :) First of all, I apologize for not following up on the threads I started with Norton and the hard drive defragging, or cleaning out the insides of the computer. They were on my plans for yesterday - all of which got totally derailed because my flatbed scanner has and the programs have dropped a link somewhere. We've been having occasional electricity loss, and our littlest kitten loves to hit the power button to the UPS as she's playing around. I think either something happened there, or I put something too heavy on top of the scanner, and pushed the photo button too far in. I know, I know, don't put anything on top of a scanner - but right now my room is so stuffed and such a mess with projects, books, and paper that I have no room to put anything. I had plans for a big cleanup yesterday, along with other must do's, but the scanner breakdown stalled me out all day. I need the scanner to finish at least one of the big projects - very frustrating.
Ok, enough backstory. I have a CanoScan D125OU2F scanner. I usually use it with Word 97, file, acquire text, and here it comes - the OCR works just fine. Now, however, I do the file, acquire text, the computer thinks for a few seconds, and up comes this little box wanting to know where I want to load my image from. It's looking for a .tif file in a data folder. I can get to that data folder by following c:\program files\caere\OmniPagePro90\data I have uninstalled and reinstalled OmniPage, plus tried through the scangear toolbox to check and change those settings - thought maybe I'd somehow goofed those up, but even at default I get the same thing. The scanner is scanning - it works in Photoshop Elements, and in OmniPage itself. However, OmniPage itself does not acknowledge the scanner. It did only the first time I reinstalled it, but hasn't after that. I tried reinstalling Word, not after completely getting rid of it, but as a "fill in missing files" situation. That didn't help either. Somewhere down the line I have managed to get the first page I needed scanned in - I think when I first reinstalled OmniPage. It resides in c:\program files\caere\OmniPagePro90\data\input, with the name OCR, and I made a second copy, jjjjj, which lives in c:\program files\caere\OmniPagePro90\data When I view the directories in detail, OCR shows up as a tif image, while jjjjj shows up as an OmniPro document. I finally started getting error messages <yayyyy - first time I ever thought that was a good thing! > Now I'm getting this one, which occurs when OmniPage is open and I'm trying to acquire text into Word. In Word, the little box comes up asking for what image I want, and I chose the OCR file. It loads into OmniPage, and I get this error message: A problem occurred during OCR. The page may be too complex. Please try drawing fewer zones and performing OCR on the page again. Or, your system's memory resources could be low. Try closing open windows and applications to free up memory. (-1989 --- -1). The Word error is: Error during OCR processing. Try closing open windows and applications to free up memory. Now, it's possible, but not very likely, that the memory could be the problem. I've often scanned similar pages, with a much heavier memory load from the other programs, and things have worked fine. Turning off OCR in Word doesn't change anything either. I've had this or something like it happen before - and found the answer that time - but frustratingly can't find if or where I wrote it down. None of the help buttons are working in OmniPage, or on the OCR page in Word's help. I've been having problems with Zone Alarm not letting me have too much communication between programs - like when I click on a mailto link in Opera, Eudora comes up or to the forefront but a new message doesn't open like it used to. Have been meaning to ask the group about this, but didn't want to flood the list - figured I'd take care of the Norton/defrag question first. ... I hate being a pest! I don't think the communications problem is really part of this main problem, because I've scanned pages since the clean install of this new version of Zone without a problem. I missed my weekly virus scan Friday because I wasn't home when it was scheduled to start. Norton's updated though, and the adaware/spybot programs are only finding tracking cookies - so that's likely not where the problem is. I really need this scanner to work in Word - yesterday! What do I do to fix this? Thanks, Theresa Gentlemen, I believe we have much to discuss. (Robert Lansing as Control, the Equalizer, "Trial By Ordeal" ) ------------------------ Yahoo! Groups Sponsor --------------------~--> Get Bzzzy! (real tools to help you find a job). Welcome to the Sweet Life. http://us.click.yahoo.com/A77XvD/vlQLAA/TtwFAA/67folB/TM --------------------------------------------------------------------~-> If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
